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Overview
  • How are reviewers describing this item?
    such, made, nice, right and home.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 17 reviews as of our last analysis date on Aug 6 2017.
Reviews Summary

{"reviewer_id":"74576B41894D7334B31B137A87F69A13","reviewer_name":"jgcolby","review_text":"4-stars. No concierge service. Friendly front desk, but with no local knowledge. Basic, unvarying, breakfast buffet, overcrowded pool, inadequate seating. ADA bath: no shower seat, floor very slippery.","review_rating":3.0,"sentiment_class":"unknown","sentiment_result":0.5164013159999999,"sentiment_breakdown":[["4-stars.",["positive",0.85466194]],["No concierge service.",["unknown",0.38163698]],["Friendly front desk, but with no local knowledge.",["unknown",0.6773997]],["Basic, unvarying, breakfast buffet, overcrowded pool, inadequate seating.",["negative",0.27595758]],["ADA bath: no shower seat, floor very slippery.",["unknown",0.39235038]]],"reviewer_fake_points":-10}


{"reviewer_id":"FB525F066DACE725943C6B94F8F6F5FC","reviewer_name":"Freedom42232756353","review_text":"The Andaz West Hollywood is the ideal location for the most authentic Hollywood experience. Walking distance to some of the most iconic landmarks in Los Angeles.The staff was incredible, and very quick to assist with any request like: new towels and a wine opener to the room. Check out was easy. I had some hiccups with my reservation, but I chose not to let it bother me. Definitely cannot wait to come here again. Jessie Williams from the office was really helpful and the Assistant Director of Operations Jason Abrams was very tentative and hospitable. This is probably my new favorite hotel in all of Los Angeles.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9093483712499999,"sentiment_breakdown":[["The Andaz West Hollywood is the ideal location for the most authentic Hollywood experience.",["positive",0.8459312]],["Walking distance to some of the most iconic landmarks in Los Angeles.",["positive",0.840503]],["The staff was incredible, and very quick to assist with any request like: new towels and a wine opener to the room.",["positive",0.9887666]],["Check out was easy.",["positive",0.84714967]],["I had some hiccups with my reservation, but I chose not to let it bother me.",["positive",0.9129273]],["Definitely cannot wait to come here again.",["positive",0.9691825]],["Jessie Williams from the office was really helpful and the Assistant Director of Operations Jason Abrams was very tentative and hospitable.",["positive",0.90285486]],["This is probably my new favorite hotel in all of Los Angeles.",["positive",0.96747184]]],"reviewer_fake_points":40}


{"reviewer_id":"BCD7832FFC9C617E8F1D212F7F085BCC","reviewer_name":"Kas","review_text":"I am writing this review whilst still here. I have had the best customer service experience in a hotel in America. Jessie Williams (front house manager) was absolutely phenomenal along with all his other staff. This place has great views, great location and amazing staff, definitely would recommend!!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9387991,"sentiment_breakdown":[["I am writing this review whilst still here.",["positive",0.83936596]],["I have had the best customer service experience in a hotel in America.",["positive",0.9678141]],["Jessie Williams (front house manager) was absolutely phenomenal along with all his other staff.",["positive",0.9787411]],["This place has great views, great location and amazing staff, definitely would recommend!",["positive",0.96927524]]],"reviewer_fake_points":40}


{"reviewer_id":"570485C5F2140D11C0296906B7EED512","reviewer_name":"Marra400","review_text":"Just spent a few nights at Andaz at the start of a 3 week trip in the USA. This place never disappoints. We love the place from Check in to Check out we are always looked after and the team here always seem to go the extra mile.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9392316666666667,"sentiment_breakdown":[["Just spent a few nights at Andaz at the start of a 3 week trip in the USA.",["positive",0.947877]],["This place never disappoints.",["positive",0.8919928]],["We love the place from Check in to Check out we are always looked after and the team here always seem to go the extra mile.",["positive",0.9778252]]],"reviewer_fake_points":-110}

Review Count History
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