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Overview
  • How are reviewers describing this item?
    great, good, own, here and delicious.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 63 reviews as of our last analysis date on Aug 11 2017.
Reviews Summary

{"reviewer_id":"8EA395DAE2A00B3BFE2843F143945F01","reviewer_name":"Tamica Knight","review_text":"My stay started off rocky because of the concierge Zach his attitude is horrible and did not do his job of making me feel welcome. But other than that my stay has been nothing short of amazing!! From the great bar service, amazing food, nice view and outstanding housekeeper!! She made sure we had all the essentials we needed and even brought us extra coffee and waters when we woke up! Thanks Shirlena your amazing. You made us feel sooo welcome","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9135038160000001,"sentiment_breakdown":[["My stay started off rocky because of the concierge Zach his attitude is horrible and did not do his job of making me feel welcome.",["unknown",0.6713457]],["But other than that my stay has been nothing short of amazing!",["positive",0.9457233]],["From the great bar service, amazing food, nice view and outstanding housekeeper!",["positive",0.9705654]],["She made sure we had all the essentials we needed and even brought us extra coffee and waters when we woke up!",["positive",0.99022734]],["Thanks Shirlena your amazing.",["positive",0.98965734]]],"reviewer_fake_points":40}


{"reviewer_id":"CDE49D5ED91E4CF300481A46F35FA0DE","reviewer_name":"MoGo","review_text":"When a major mess up occurred at another Marriott hotel, Kayla took matters into her hands and solved the problem while treating me with extreme kindness and enthusiasm. She was efficient and friendly. She was completely positive while attending to many customers and solving others problems as well with grace. Please give her a raise and lots of praise!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.897396325,"sentiment_breakdown":[["When a major mess up occurred at another Marriott hotel, Kayla took matters into her hands and solved the problem while treating me with extreme kindness and enthusiasm.",["positive",0.9831503]],["She was efficient and friendly.",["positive",0.9458398]],["She was completely positive while attending to many customers and solving others problems as well with grace.",["positive",0.9257062]],["Please give her a raise and lots of praise!",["unknown",0.734889]]],"reviewer_fake_points":40}


{"reviewer_id":"7AE4609FAA6674DF9A819614F86CE1D9","reviewer_name":"cmoser1","review_text":"She is amazing! The warmth that she gives to those going to the hotel is phenomenal. She made sure that accommodations were met even in the chaos. If there is an example needed for customer service, she is it.","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.938421965,"sentiment_breakdown":[["She is amazing!",["positive",0.97230333]],["The warmth that she gives to those going to the hotel is phenomenal.",["positive",0.98837775]],["She made sure that accommodations were met even in the chaos.",["positive",0.87759084]],["If there is an example needed for customer service, she is it.",["positive",0.91541594]]],"reviewer_fake_points":40}


{"reviewer_id":"817FD1D45312B89B090E29DF8E0F7C34","reviewer_name":"Lauren","review_text":"Shirlena was absolutely delightful and made sure we were enjoying our stay when she came to clean our room! She greeted us with a smile on her face and ensured that we had everything we needed to make our visit a great one!","review_rating":5.0,"sentiment_class":"positive","sentiment_result":0.9828688,"sentiment_breakdown":[["Shirlena was absolutely delightful and made sure we were enjoying our stay when she came to clean our room!",["positive",0.9817155]],["She greeted us with a smile on her face and ensured that we had everything we needed to make our visit a great one!",["positive",0.9840221]]],"reviewer_fake_points":40}

Review Count History
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