reviewerid94E08D6056CED3D87AFD3D1CBE5E6C5BreviewernamepookadreviewtextWe stayed at the Reef at Atlantis June of 2019 It is a beautiful hotel with lots of amenities We are a family of four and stayed in the Suite with its own private king bedroom The suite had a pull our sofa and a very nice inflatable twin bed which was a nice surprise We ordered groceries from instagopher and they were waiting for us when we arrived We would probably order again from instagopher since we went through two cases of water but the sundries store in the lobby of hotel has most of what you will need Staying at the reef is nice since you will have a quiet pool and very nice private beach which gets you away from the crowds Snorkeling right off the beach was incredible and they have people walking around to serve you drinks on the beach and at the pool The water park was always manageable even when 4 cruise ships were docked The property is huge but that was part of the fun Every night we would get ready for dinner and walk all the way back over to the main part of property We made reservations at Olives and Nobu and both were very very good Our favorite was to walk over to Marina Village We loved eating at Frankies Gone Bananas and would sit outside and listen to the live music Food is expensive At a casual place we would usually spend 200 for four people but that would include drinks and an appetizers nWe chartered a boat called Island Time Charters and it was an incredible experience We will book with them againreviewrating50sentimentclasspositivesentimentresult09036957561111113sentimentbreakdownWe stayed at the Reef at Atlantis June of 2019positive08681538It is a beautiful hotel with lots of amenitiespositive09686202We are a family of four and stayed in the Suite with its own private king bedroompositive096277314The suite had a pull our sofa and a very nice inflatable twin bed which was a nice surprisepositive098969066We ordered groceries from instagopher and they were waiting for us when we arrivedunknown055228966We would probably order again from instagopher since we went through two cases of water but the sundries store in the lobby of hotel has most of what you will needpositive09728659Staying at the reef is nice since you will have a quiet pool and very nice private beach which gets you away from the crowdspositive098778605Snorkeling right off the beach was incredible and they have people walking around to serve you drinks on the beach and at the poolpositive09803278The water park was always manageable even when 4 cruise ships were dockedpositive08774198The property is huge but that was part of the funpositive08736382Every night we would get ready for dinner and walk all the way back over to the main part of propertypositive08459996We made reservations at Olives and Nobu and both were very very goodpositive097593385Our favorite was to walk over to Marina Villagepositive082587945We loved eating at Frankies Gone Bananas and would sit outside and listen to the live musicpositive09192427Food is expensivepositive083766973At a casual place we would usually spend 200 for four people but that would include drinks and an appetizerspositive09757008We chartered a boat called Island Time Charters and it was an incredible experiencepositive095451087We will book with them againpositive08980214reviewerfakepoints10

reviewerid5366D811BF653D558520A17FDA2E54CAreviewernameJamie CreviewtextHotel and property are very well kept and clean The beaches and water park are amazing Atlantis was the most relaxing vacation I have ever had The price of food and taxi rides are outrageous They have a VAT tax of 12 and gratuity tax of 17 on every single transaction Eating out is extremely pricey Im not a seafood eater the options were slim and not very impressive The place to eat is at the Fish Fry Such a cool experiencereviewrating50sentimentclasspositivesentimentresult08191668077777776sentimentbreakdownHotel and property are very well kept and cleanpositive097075665The beaches and water park are amazingpositive09745319Atlantis was the most relaxing vacation I have ever hadpositive095616055The price of food and taxi rides are outrageousunknown06326462They have a VAT tax of 12 and gratuity tax of 17 on every single transactionunknown0742724Eating out is extremely priceypositive092071414Im not a seafood eater the options were slim and not very impressiveunknown035258833The place to eat is at the Fish Frypositive08856249Such a cool experiencepositive09367546reviewerfakepoints40

reviewerid830B97B087526686FA05432A5A455A29reviewernameDiane YreviewtextThe Reef at Atlantis is amazing Room was always clean and super comfy Access to the beach is amazing plus the water parks for the kids Covered chairs to block the sun and are super comfy too Food was amazing Anything you want Great nightlife Enjoyed the casinos and the Harbor We will definitely be back to Atlantisreviewrating50sentimentclasspositivesentimentresult09429614155555556sentimentbreakdownThe Reef at Atlantis is amazingpositive095457613Room was always clean and super comfypositive09852352Access to the beach is amazing plus the water parks for the kidspositive098070896Covered chairs to block the sun and are super comfy toopositive098865473Food was amazingpositive09807217Anything you wantunknown076430076Great nightlifepositive09241084Enjoyed the casinos and the Harborpositive09711357We will definitely be back to Atlantispositive093721116reviewerfakepoints10

reviewerid54C7B85BF335ABC259DB4FDDD7529889reviewernameabcdefg0111reviewtextWhere to start The hotel staff at this hotel all the way up to the Director are just plain rude and aggressive Service is nonexistent For the most part the entire staff is just awful Its hard to describe how bad it was There are so many examples I cant summarize it nBut here are a few things to be aware of if for some reason you decide to go to this hotel after reading all the bad reviewsn1 No one will care you are theren2 They charged us hidden fees and some not so hidden n3 Some taxi drivers we dealt with at the hotel one exception are dishonest and will charge ridiculous faresn4 Food is subpar but you will pay a premium everywhere Even Nobu was a disappointmentn5 Everyone goes to Starbucks and the line is out the door because the food is somewhat reasonable n6 If you have Marriott status refer to number one no one cares n7 The rooms are okay but not worth the price The beds are uncomfortable and the pillows are cheap They charged 18 USD per person for the maid gratuity mandatory Everyday You will not know about this until you check out Each child counts as a person So two adults and two children equal 72 per day EXTRA Plus a 55 per day resort charge On top of this will be a Levies charge no one seemed to know what that was regardless they will not remove anything from the bill And on top of that will be the VAT tax The room rate was a bait and switch Be careful Also there was overcharging in restaurants as well You have to always watch the bills Gratuity is included in the bill so there is no incentive for any service I cant stress enough how bad and slow the service is everywheren8 When the cruise ships dock expect large crowdsn9 Smoking is everywhere No designated areas just everywheren10 The people we were with left early and everyone agreed we would never go backn11 The shuttles to and from the other hotels are inconsistent and sometimes full You will find yourself waitingnnIn summary this was just one scam after another I dont know why anyone goes here nnGrand Cayman is exceptional and service is great go to GC instead and have a relaxing vacationreviewrating10sentimentclassunknownsentimentresult06204261949999998sentimentbreakdownWhere to startunknown07362989The hotel staff at this hotel all the way up to the Director are just plain rude and aggressiveunknown07769267Service is nonexistentnegative00773738For the most part the entire staff is just awfulnegative011832324Its hard to describe how bad it wasunknown057030535There are so many examples I cant summarize itpositive08622459unknown07262605But here are a few things to be aware of if for some reason you decide to go to this hotel after reading all the bad reviews 1 No one will care you are there 2 They charged us hidden fees and some not so hidden 3 Some taxi drivers we dealt with at the hotel one exception are dishonest and will charge ridiculous fares 4 Food is subpar but you will pay a premium everywherenegative019762447Even Nobu was a disappointmentnegative0225770225 Everyone goes to Starbucks and the line is out the door because the food is somewhat reasonablepositive0904948356 If you have Marriott status refer to number one no one cares 7 The rooms are okay but not worth the pricenegative017307879The beds are uncomfortable and the pillows are cheapnegative018802571They charged 18 USD per person for the maid gratuity mandatoryunknown06145666Everydaypositive088278306You will not know about this until you check outpositive0825872Each child counts as a personunknown068170923So two adults and two children equal 72 per day EXTRApositive09317843Plus a 55 per day resort chargepositive09094721On top of this will be a Levies charge no one seemed to know what that was regardless they will not remove anything from the billunknown040138277And on top of that will be the VAT taxpositive087527037The room rate was a bait and switchunknown07337429Be carefulpositive08421287Also there was overcharging in restaurants as wellpositive08676191You have to always watch the billsunknown045879906Gratuity is included in the bill so there is no incentive for any serviceunknown03571242I cant stress enough how bad and slow the service is everywhereunknown0578087158 When the cruise ships dock expect large crowdsunknown078109719 Smoking is everywherepositive08446211No designated areas just everywhereunknown078910710 The people we were with left early and everyone agreed we would never go back 11 The shuttles to and from the other hotels are inconsistent and sometimes fullunknown06473572You will find yourself waitingunknown06828261In summary this was just one scam after anothernegative001489761I dont know why anyone goes herepositive082702935Grand Cayman is exceptional and service is great go to GC instead and have a relaxing vacationpositive09900317reviewerfakepoints60