reviewerid2114A31DE45C1F19EFFD778F91A4B23FreviewernameFearless53529580348reviewtextHotel very good and restaurants as well Dress code for restaurants is very lax which we didn’t like Glasses of wine being drunk in the pools in GLASS and not in the normal unbreakable containers Could be a very nasty accident and mean pools being drainedreviewrating40sentimentclassunknownsentimentresult07241005125sentimentbreakdownHotel very good and restaurants as wellpositive09897794Dress code for restaurants is very lax which we didn’t likeunknown0372378Glasses of wine being drunk in the pools in GLASS and not in the normal unbreakable containersunknown074487525Could be a very nasty accident and mean pools being drainedunknown07893694reviewerfakepoints60

reviewerid2906AE477B355170C2A2947247E5336AreviewernameRamin MjreviewtextThis is definitely not 5star hotel I give it at most only 3stars nI have been in 5 and even 4 stars hotels before in MexicoDominicans and there were way better than this nChecked in after 4pm and still room was not ready We had to wait about an hour before i checked in to our room nRooms are old and there are not well maintained Dont even want to talk about their bed sheets and blankets nFood variety and quality is AVERAGE nLive cooking stations at the buffet for lunch and dinner is a joke Cooks wont do anything unless they get tips or you need to ask them 3times to get their attention nFirst night i saw all these food flies on deserts and chocolate dipping station and we were done with that for the rest of the stay nServers are nice and helpful though nRestaurants are chic but again food is average nBeach are Good luck to get someone to get you a shade at the beach area Their beach towel system is a joke I had that experience 10 years ago in my first trip to Cuba in a 3star hotel nNightly entertainment is not the best One night was good though But we had seen way better in other resortsnFinal words This resort doesnt offer 5star quality but that doesn’t mean you are not going to have fun If you expect premium quality and service look somewhere elsereviewrating30sentimentclassunknownsentimentresult06874547699999999sentimentbreakdownThis is definitely not 5star hotelnegative016991654I give it at most only 3starspositive086542547I have been in 5 and even 4 stars hotels before in MexicoDominicans and there were way better than thispositive0936984Checked in after 4pm and still room was not readyunknown05232368We had to wait about an hour before i checked in to our roompositive08142786Rooms are old and there are not well maintainedunknown05914868Dont even want to talk about their bed sheets and blanketsunknown0733501Food variety and quality is AVERAGEpositive09482946Live cooking stations at the buffet for lunch and dinner is a jokeunknown05114017Cooks wont do anything unless they get tips or you need to ask them 3times to get their attentionunknown043891948First night i saw all these food flies on deserts and chocolate dipping station and we were done with that for the rest of the stayunknown0600534Servers are nice and helpful thoughpositive08185266Restaurants are chic but again food is averagepositive09711998Beach are Good luck to get someone to get you a shade at the beach areaunknown07059772Their beach towel system is a jokeunknown030144054I had that experience 10 years ago in my first trip to Cuba in a 3star hotelpositive09676587Nightly entertainment is not the bestunknown062964857One night was good thoughpositive08077199But we had seen way better in other resortspositive09746167Final words This resort doesnt offer 5star quality but that doesn’t mean you are not going to have fununknown071546465If you expect premium quality and service look somewhere elseunknown041031852reviewerfakepoints65

reviewerid27C69B39065DE88733989639AB975663reviewernameAlan SamuelreviewtextCurrently gathering my thoughts by the main pool area after a BBQ lunch on the beach at RIU Palace Las Americas as my second trip to this fantastic hotel comes to an end after an unforgettable 14 nights They do the BBQ lunch on Saturday afternoons and it really is worth making sure youre around for nnThis all inclusive hotel is one of a kind led by the lovely general manager Daniella who always has an authentic desire to assist She is very approachable and remembered us from our last trip so I was able to catch up with her whilst my friend enjoyed a Zumba fitness class on the beach If you have any issues during your trip I would suggest speaking to Daniella directly She personally deals with any safes that are locked out or will send her assistant manager she runs a very tight ship nnMy top tip is to book a room with a sea view it is slightly more expensive but worth every single penny when you wake up to that dreamy view every morning Another plus is that the hotel has a no kids policynnThe hotel boasts 5 restaurants the best ones are the steak house and the Japanese Sakura The Mexican restaurant was our least favourite cuisine The waiters are efficient and always offer a service with a smile as do all the cleaners receptionists and security Everyone seems so happy to work here and its a real delight to be surrounded by such great aurannThey have entertainment on most nights by the rear bar facing the sea The entertainment is average and can only be described as Butlins meets Latin but its a good place to pre drink before heading out to party or settling down for bed If youre a Michael Jackson fan youll enjoy the endless tribute shows The best entertainment night is the beach party which takes place on a Friday once a month so try and find out when that is taking place before booking We were fortunate enough to know Giovanni who is the fitness instructor and also part of the animation team who kindly confirmed when the beach party would be taking place before we booked our trip nnThe mini bar in each room is stocked daily with premium spirits including Smirnoff and Barcardi so you can enjoy tipples on the balcony or in the shower ahead of an evening out on the tiles nnThey have tours excursions tickets for the clubs being sold at the hotel but the best way to bag a bargain is by going to the vendors directly opposite the hotel The rates are less than half the price especially if you book multiple trips with the same vendor They will collect you from the hotel lobby and have been really reliable on both our trips If you book via the hotel you will be paying much higher rates so take a stroll and venture across the road nnHere are some shout outs for the staff who have gone above and beyond during our stay nnFelix on reception helped us get the most stunning room we could by showing us three rooms before we checked in Without his help we would have had a room without the view we have now which overlooks the entire resort on the 5th floor with a glass balcony and not a concrete one nnPablo on reception was also super super friendly funny and speedy he went above and beyond to always make sure any requests were dealt with and is a lovely chapnnAbu who is based at the inside bar is a comedy genius always puts on a show and every drink is made with love His brother Nato is also a star and works at the bars they look very similar and are always up for a chat and a laugh They should both be snapped up by the animations and entertainment team nnGabriel is a supervisor who tends to work evenings to supervise the pool areas and bar hes a lovely man with a very kind heart always goes out of his way to ask how your day has been and will stand and listen even when he is needed elsewhere and his radio is going offnnAdrian Moreno works across the restaurants but has been in the 24 hour longe this week and keeping us hydrated and enthused after returning after drunk nights out nnThe pool boys are also super lovely and will come round and offer drinks at regular intervals be sure to tip them they work in the heat to keep you hydrated and boozed up so be generous or go and get your own drinks from the bar nnAll in all this hotel gets a 1010 from me and I can not wait to returnreviewrating50sentimentclasspositivesentimentresult09039188234375sentimentbreakdownCurrently gathering my thoughts by the main pool area after a BBQ lunch on the beach at RIU Palace Las Americas as my second trip to this fantastic hotel comes to an end after an unforgettable 14 nightspositive09921719They do the BBQ lunch on Saturday afternoons and it really is worth making sure youre around forpositive097255516This all inclusive hotel is one of a kind led by the lovely general manager Daniella who always has an authentic desire to assistpositive095107275She is very approachable and remembered us from our last trip so I was able to catch up with her whilst my friend enjoyed a Zumba fitness class on the beachpositive098897713If you have any issues during your trip I would suggest speaking to Daniella directlyunknown075564164She personally deals with any safes that are locked out or will send her assistant manager she runs a very tight shippositive093831944My top tip is to book a room with a sea view it is slightly more expensive but worth every single penny when you wake up to that dreamy view every morningpositive09680467Another plus is that the hotel has a no kids policypositive08519523The hotel boasts 5 restaurants the best ones are the steak house and the Japanese Sakurapositive097972614The Mexican restaurant was our least favourite cuisinepositive09245551The waiters are efficient and always offer a service with a smile as do all the cleaners receptionists and securitypositive092176324Everyone seems so happy to work here and its a real delight to be surrounded by such great aurapositive098580116They have entertainment on most nights by the rear bar facing the seapositive09559091The entertainment is average and can only be described as Butlins meets Latin but its a good place to pre drink before heading out to party or settling down for bedpositive08835801If youre a Michael Jackson fan youll enjoy the endless tribute showsunknown07544806The best entertainment night is the beach party which takes place on a Friday once a month so try and find out when that is taking place before bookingpositive09859694We were fortunate enough to know Giovanni who is the fitness instructor and also part of the animation team who kindly confirmed when the beach party would be taking place before we booked our tripunknown07842411The mini bar in each room is stocked daily with premium spirits including Smirnoff and Barcardi so you can enjoy tipples on the balcony or in the shower ahead of an evening out on the tilespositive09881025They have tours excursions tickets for the clubs being sold at the hotel but the best way to bag a bargain is by going to the vendors directly opposite the hotelpositive098676306The rates are less than half the price especially if you book multiple trips with the same vendorpositive09441367They will collect you from the hotel lobby and have been really reliable on both our tripspositive09680517If you book via the hotel you will be paying much higher rates so take a stroll and venture across the roadpositive08613042Here are some shout outs for the staff who have gone above and beyond during our stay Felix on reception helped us get the most stunning room we could by showing us three rooms before we checked inpositive09369358Without his help we would have had a room without the view we have now which overlooks the entire resort on the 5th floor with a glass balcony and not a concrete onepositive09228529Pablo on reception was also super super friendly funny and speedy he went above and beyond to always make sure any requests were dealt with and is a lovely chappositive093939483Abu who is based at the inside bar is a comedy genius always puts on a show and every drink is made with lovepositive09943737His brother Nato is also a star and works at the bars they look very similar and are always up for a chat and a laughpositive094081897They should both be snapped up by the animations and entertainment teamunknown05374783Gabriel is a supervisor who tends to work evenings to supervise the pool areas and bar hes a lovely man with a very kind heart always goes out of his way to ask how your day has been and will stand and listen even when he is needed elsewhere and his radio is going offpositive08680173Adrian Moreno works across the restaurants but has been in the 24 hour longe this week and keeping us hydrated and enthused after returning after drunk nights outpositive099137396The pool boys are also super lovely and will come round and offer drinks at regular intervals be sure to tip them they work in the heat to keep you hydrated and boozed up so be generous or go and get your own drinks from the barpositive098492545All in all this hotel gets a 1010 from me and I can not wait to returnunknown046611002reviewerfakepoints20

reviewerid46D137DAF10B611CDE0BA41EDEFCEF04reviewernameMamaLJVreviewtextMy husband and I recently traveled to Riu Palace Las Americas for 5 nights We paid for an ocean view room and also called ahead to let the hotel know we would be celebrating my husbands birthday as well as our 10 year anniversary We arrived around 10 am after traveling since 4 am and were not given our room until 515 PM They said it was because we had “special requests” all we asked for was a king size bed on higher floor how is that so hard Anyhow we were given our wrist bands to be able to use the pool and facilities but had to dig through our luggage in the lobby and change in a public bathroom After a very long day we were given our room which was nice but not quite worth the wait aside from the view Very uncomfortable bed and no tv to watch in front of the bed only in the small step down area We decided to let this slide as we really hoped to enjoy the new few days The next few days we celebrated my husbands birthday and also our anniversary no special note champagne strawberries or even a towel animal was placed in our room for either occasion obviously it’s not the end of the world but took away from the promise that they would “do something special” for us The pool and beach are beautiful and the facilities are all very clean Sadly those are the only two things that are good Food was terrible except the black and white which was still not great My husband got Sick to his stomach from Krystal and also the buffet We are not big drinkers but when we did order a drink they were bottom shelf and always made incorrectly Sadly we spend a good amount of money to do this and are sad that our trip was not what we’d hoped Beware and prepare yourself as this is advertised as 5 stars and it is more like a 3 reviewrating30sentimentclassunknownsentimentresult07458820031249999sentimentbreakdownMy husband and I recently traveled to Riu Palace Las Americas for 5 nightspositive096134585We paid for an ocean view room and also called ahead to let the hotel know we would be celebrating my husbands birthday as well as our 10 year anniversarypositive08669225We arrived around 10 am after traveling since 4 am and were not given our room until 515 PMpositive0865301They said it was because we had “special requests” all we asked for was a king size bed on higher floor how is that so hardunknown06482789Anyhow we were given our wrist bands to be able to use the pool and facilities but had to dig through our luggage in the lobby and change in a public bathroompositive094676054After a very long day we were given our room which was nice but not quite worth the wait aside from the viewunknown0770285Very uncomfortable bed and no tv to watch in front of the bed only in the small step down areaunknown045882574We decided to let this slide as we really hoped to enjoy the new few dayspositive09271042The next few days we celebrated my husbands birthday and also our anniversary no special note champagne strawberries or even a towel animal was placed in our room for either occasion obviously it’s not the end of the world but took away from the promise that they would “do something special” for usunknown060464704The pool and beach are beautiful and the facilities are all very cleanpositive0975631Sadly those are the only two things that are goodunknown078217137Food was terrible except the black and white which was still not greatnegative006984378My husband got Sick to his stomach from Krystal and also the buffetpositive099407417We are not big drinkers but when we did order a drink they were bottom shelf and always made incorrectlypositive094528186Sadly we spend a good amount of money to do this and are sad that our trip was not what we’d hopedunknown05850932Beware and prepare yourself as this is advertised as 5 stars and it is more like a 3unknown05325459reviewerfakepoints10