Posted by a reviewer on Amazon

If you have spent much time in the work force you have no doubt been on the wrong end of poor management practices by your manager

Posted by a reviewer on Amazon

For the most part managers learn by trial and error and generally the learning process involves lots of errors

Posted by a reviewer on Amazon

In my opinion it is not possible to manage employees working above entrylevel positions

Posted by a reviewer on Amazon

Tulgan you prevent problems by having highquality oneonone dialogues with every single person you manage

Posted by a reviewer on Amazon

This means making expectations clear tracking performance and providing ongoing candid feedback provide support direction trouble shooting and guidance making accountability a process not a slogan and recognize and reward in line with performance

Posted by a reviewer on Amazon

Tulgan explores the 27 most common problems managers face

Posted by a reviewer on Amazon

Each common theme is defined and explored and then the individual problems are dealt with

Posted by a reviewer on Amazon

They all mention various problems they observe in the work place and contribute to both the manager’s perspective and the employee’s perspective