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Pros & Cons
Pros
It is nice to have good tech support. It is neat to have the ability to send your problems to neat. When i had a cloud problem, neat fixed it for me.
Cons
Every time i turn it on, it now asks me to sign in to initiate sync and i have to hit cancel. Does not work on mac computers without going to a monthly subscription.
Their support is a nightmare. Seems more of a hassle than a help. Time consuming and painful.
Highlights
Quality
Despite its shortcomings its a fabulous product
I was delighted by the willingness of val to be so thorough
I have had a neat scanner before damaged by a third party and i enjoy the product
Very impressed with the online tech support
Price
They are good and darn well worth the price
Shipping
It really is as fast as the commercial shows
Competitiveness
I have a macair and run el capitan
Many dates werent read properly and out of the box there isnt a way to handle tips at restaurants
Overview
- How are reviewers describing this item?
neat, great and new. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 236 reviews as of our last analysis date on Aug 28 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The software includes a searchable sql server style database which is mirrored in the cloud and expands automatically to fit your requirements
Posted by a reviewer on Amazon
What few problems that i had implementing the system were fixed quickly using phone support and excellent support software
Posted by a reviewer on Amazon
I had to use the support service twice during implementation and both jenefel and dolly support staff engineers were highly skilled and very professional
Posted by a reviewer on Amazon
Eliminates having to keep receipts
Posted by a reviewer on Amazon
I bought this product in 2013
Posted by a reviewer on Amazon
When i wanted to use it there was a jam message that would not clear
Posted by a reviewer on Amazon
I followed instructions on the internet to make sure there was no problem with the hardware
Posted by a reviewer on Amazon
I had no choice but to buy an new product
Review Count History
Price History
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