Posted by a reviewer on Amazon

I received a phone call from the technician during the 1100am hour letting me know he would at my home in about 1520 minutes and i also received an auto text

Posted by a reviewer on Amazon

They all give you 10 years of guarantee on parts but not labor labor can be really expensive and most people get scammed because they dont know anything about ac and if he is telling the truth or not

Posted by a reviewer on Amazon

They took care of everything no money up front

Posted by a reviewer on Amazon

John was a great person to work with and very knowledgeable  i also noticed that he personally answered every single review himself if it was good or bad on angies list yelp it didnt matter he personally answered every single review and offered solutions to all of them

Posted by a reviewer on Amazon

No other company did this it was always answered by a different sales rep in the customer service department that had no idea who you are

Posted by a reviewer on Amazon

Also i dont know why but that guy gives out his personal phone number so you can call him any time even if he is on vacation he will answer your text or call

Posted by a reviewer on Amazon

My heat pump was installed during summer by winter it needed some adjustment on the freon i guess this is very common due to the climate at time of installation i texted john he texted me right back and sent me a personal video right then from his house and showed me step by step how to start the emergency heat they came out the very next day to fix it i knew the repair man so it wasnt someone new that i never met before entering my house