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Highlights
Quality
I am very pleased with my mifi 500 purchase
Based on my experience i have to give the freedompop part of the equation zero stars
Really horrible product and really hard to use
Ultimately this requires that both sellers and freedompop be clearer and more transparent with the products being sold and the ... Read More
Price
Freedompop is a terrible company and will create ways to grab your money
Shipping
But once i got to survey it was a fast process and my extra data was credited to me immediately
Run run run as fast as you can away from this company
Competitiveness
I just recently upgraded my freedompop account to 3 a month for 500mb roll over
According to freedompops tech support the device must be logoed as a freedompop device in order to be compatible with their service
The device is shown as a freedompop device
The phone is fitted with a 256gb memory card so i dont stream media over this connection
Overview
- How are reviewers describing this item?
free, great and three. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 49.0% of the reviews are reliable.
- This product had a total of 54 reviews as of our last analysis date on Jan 12 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Freedompop has no customer service at all
Posted by a reviewer on Amazon
Getting response from submitting online ticket is like you get pay back from buying a lottery
Posted by a reviewer on Amazon
I have tried three times to cancel my account
Posted by a reviewer on Amazon
Maybe it was my confusion but i discovered later that they were subtracting fees from my credit card
Posted by a reviewer on Amazon
They grudgingly refunded six months of fees and said my account was cancelled
Posted by a reviewer on Amazon
Im now in the third round of cancellations and will be watching my credit account like a hawk because they cant be trusted
Posted by a reviewer on Amazon
Eventually i find out i need to subscribe at least a 10month service plan for 500mb in order to keep the device active otherwise account is closed
Posted by a reviewer on Amazon
Email takes weeks to get a response and its just a canned response saying something to the effect of sorry for the delay we are working on it
Review Count History
Price History
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