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Overview
  • How are reviewers describing this item?
    sent, true, comfortable, down and model.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 13 reviews as of our last analysis date on Apr 11 2020.
Details

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Most positive reviewquestion

great seat cushion and very comfortable

Least positive reviewquestion

Excited to get mine today, but the base in the package is broken. Calling Serta they ask for copy of receipt and pictures of da...  Read More

Most authentic reviewquestion

Not enough review data to provide meaningful insight.

Least authentic reviewquestion

Not enough review data to provide meaningful insight.


Helpful Insights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Walmart

    At the lowest setting my feet touch the floor, barely.


    Posted by a reviewer on Walmart

    I was disappointed that the chair does not recline.


    Posted by a reviewer on Walmart

    Excited to get mine today, but the base in the package is broken.


    Posted by a reviewer on Walmart

    The arm leather has cracked and flaked.


    Posted by a reviewer on Walmart

    The chair needs repair when it leans to one side or the other and the seat plates crack and then when ever you move in the chair it makes a terrible noise.


    Posted by a reviewer on Walmart

    The last time, today they (2-7-2018) they sent generic parts and the gas lift is far too short for the chair.


    Posted by a reviewer on Walmart

    I am 6'2" and when i sit in the chair it is most uncomfortable.


    Posted by a reviewer on Walmart

    I called true designs again, and asked for the correct gas lift, the problem with this is that while the one they sent me is shorter than the one it is replacing they claimed that they sent the right part and the parts are not marked with model numbers as they are interchangeable between chairs and the manual does not list part numbers for the chair.

Review Count History
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Price History
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