Highlights
Quality
Assembly was easy and the build quality was far better than what i was expecting
The initial quality is pretty good for a 400 cooker
Im a little disappointed with the quality of this smoker
Bad experience from the quality of the product and the assembly of it
Price
For the price you cannot go wrong
Best price we could find for it
After all i had to eat the price of the meat and wood pellets so far
I could have gone for the series 3 but had the room and price was similar
Shipping
Smoker is exactly what we wanted without the shipping damage
Shipping it got dented up on top but noting too crazy
Outside shipping cardboard then layer of styrofoam then inner box with additional styrofoam inside
Packaging/appearance
My family loves the food that i smoke in the 5series
I love the smell of the the pellet smoke something i am use too because i also own the pb austin xl
No damage to the outer packaging inner cardboard package had no damage but when i unpacked the smoker the back was bent in door... Read More
Pitboss told me if pellets are left in the hopper they consider it a voided warranty
Competitiveness
I have only used the competition blend of pellets and it creates a really nice smoke flavor
Love my smoker comes with probe and seems to smoke as well or better than the competition
This company is a joke that is why they give you a 5 year warranty because they know that you will need it in order to not have... Read More
My career is a maintenence tech and i have to say this thing is made like junk period
Overview
- How are reviewers describing this item?
easy, good, down and first. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has analyzed and discovered that 78.5% of the reviews are reliable.
- This product had a total of 353 reviews as of our last analysis date on Dec 29 2023.
Helpful InsightsBETA
Posted by a reviewer on Walmart
Wither the 5 series or the 7 series is a winner
Posted by a reviewer on Walmart
I purchased this unit in october 2019 and its been a headache since
Posted by a reviewer on Walmart
Upon delivery of mine i put it together and found out both the igniter and controller board were defective
Posted by a reviewer on Walmart
Parts are on back order for 46 weeks then ive got to take the unit half apart to replace the defective parts once they arrive
Posted by a reviewer on Walmart
Just fill the hopper set the temp and walk away
Posted by a reviewer on Walmart
Mine have somewhat bent and allowed the door to sag from the upper right corner allowing smoke to escape from the door
Posted by a reviewer on Walmart
I hate to say it but set it and forget it
Posted by a reviewer on Walmart
It has errored out on me once or twice