Posted by a reviewer on Tripadvisor

It should be noted that xtan ha has amazing customer service

Posted by a reviewer on Tripadvisor

The restaurant on site is actually very good but after the first two nights eating here the menu seemed small

Posted by a reviewer on Tripadvisor

A taxi driver even told us that they reimbursed for a taxi from the airport strip to the water taxi so it seemed as if their service was quite excellent based on this initial experience

Posted by a reviewer on Tripadvisor

Another expense is if you lose your key or towels that also costs more

Posted by a reviewer on Tripadvisor

So that leaves you with two options for boats the water shuttle service 10usperson and leaves at scheduled times and the other option being the sandy point hotels boat which also leaves at scheduled times as they make stops at many of their resorts

Posted by a reviewer on Tripadvisor

We were frustrated that this service was initially marketed as free and then once we were out at the resort and had no alternate mode of transportation were told about the high fees for this service

Posted by a reviewer on Tripadvisor

It was very deceptive and manipulative on their part and thus i would not recommend this hotel