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Overview
  • How are reviewers describing this item?
    good, here, great, helpful and clean.
  • Our engine has analyzed and discovered that 70.0% of the reviews are reliable.
  • This product had a total of 573 reviews as of our last analysis date on Dec 24 2019.
Details

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Most positive reviewquestion

Relaxed environment with friendly staff and good cafe and bar. Great value and excellent location near main line station and wi...  Read More

Least positive reviewquestion

This hotel is absolutely dire in its customer service. I booked a room for one night for when I needed to be in London for busi...  Read More

Most authentic reviewquestion

The hotel is in a great location with two tube stations,restaurants,and shopping close by. The rooms are very small but for a ...  Read More

Least authentic reviewquestion

Relaxed environment with friendly staff and good cafe and bar. Great value and excellent location near main line station and wi...  Read More


Helpful Insights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Tripadvisor

    We had dinner in the hotel one night it was not very good.


    Posted by a reviewer on Tripadvisor

    This hotel is absolutely dire in its customer service.


    Posted by a reviewer on Tripadvisor

    This was to cancel with 24 hours notice to not recieve the charge.


    Posted by a reviewer on Tripadvisor

    It was their failure and i only had to cancel in the first place because of their complete shambles of customer service.


    Posted by a reviewer on Tripadvisor

    I work in customer service and getting back to someone with an urgent matter in such a rude and late way is not acceptable.


    Posted by a reviewer on Tripadvisor

    This is unacceptable behavior and your staff emailing me bullying and insulting content won't work either.


    Posted by a reviewer on Tripadvisor

    This hotel was really handy for all that i needed to do last weekend but, aside from the main reception, the hotel is looking seriously dated.


    Posted by a reviewer on Tripadvisor

    Also, the room was boiling - we had the window open the whole time but we could not get it any cooler.

Review Count History
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