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Overview
  • How are reviewers describing this item?
    nice, great, here and free.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 246 reviews as of our last analysis date on Dec 28 2019.
Details

BETA

Most positive reviewquestion

Flew there with the whole family (18 people, 4 rooms). Situated on the beautiful Lago di Garda, overlooking the lake, kids frie...  Read More

Least positive reviewquestion

Spent 4 days in Splendido at the end of 2 week holiday round Germany and Italy. All we were looking for was a stress free, rela...  Read More

Most authentic reviewquestion

First time at splendido bay resort and won't be last. Stunning location with. Service to match ,this is the most wonderful reso...  Read More

Least authentic reviewquestion

Not enough review data to provide meaningful insight.


Helpful Insights

BETA

    Posted by a reviewer on Tripadvisor

    We spent a week here from the 11th september.


    Posted by a reviewer on Tripadvisor

    Okay: food and waiter service; low staff to guest ratio.


    Posted by a reviewer on Tripadvisor

    It also meant certain areas of the hotel were off limits over the two days, you couldn’t sit in the bar, or the sun lounges due to filming, your peaceful stay was impacted by angry italian directors shouting at their under-performing actors.


    Posted by a reviewer on Tripadvisor

    The staff were apologetic and it was clearly not their fault but the hotel itself offered no apology whatsoever.


    Posted by a reviewer on Tripadvisor

    They didn’t even mention it was happening upon check-in.


    Posted by a reviewer on Tripadvisor

    It would then feel like the hotel valued their customers rather than just the glitz of appearing in an advert.


    Posted by a reviewer on Tripadvisor

    This impression of two-tiered guests and services sadly shone through in other aspects: people in more expensive rooms were ‘friends of the hotel’ and got access to sun lounges that other guests didn’t, service from the staff differed widely depending on how much money you were perceived to have, and for a 5* hotel they made no attempt to include any services for free if they felt they could charge you for them - hiring of hotel bikes to go five minutes down the road was €20 and they gave you a free shuttle transfer into town (again 5 mins away) but charged you €20 to get back.


    Posted by a reviewer on Tripadvisor

    The down side is that they claim 5* but there many details in customer services are missing.

Review Count History
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