Overview
- How are reviewers describing this item?
great, good, excellent, nice and said. - Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 60.0% of the reviews are reliable.
- This product had a total of 12,254 reviews as of our last analysis date on Sep 11 2019.
Helpful InsightsBETA
Posted by a reviewer on Tripadvisor
First upon arrival our ac wasnt working properly
Posted by a reviewer on Tripadvisor
I had to call and complain 4 or 5 times before something was actually done about the situation
Posted by a reviewer on Tripadvisor
Again not what you would expect of a 4 diamond
Posted by a reviewer on Tripadvisor
The front desk rep further explained that the package we selected hot hot hot does not guarantee a king bed although thats what was listed
Posted by a reviewer on Tripadvisor
We asked her to show us on the website where it explained that the king bed is not guaranteed and she could not prove it to us on their website
Posted by a reviewer on Tripadvisor
We suspected that this a scam of the resort to force people to upgrade
Posted by a reviewer on Tripadvisor
So we did some research online and found other reviews who explained similar experiences
Posted by a reviewer on Tripadvisor
He promised to contact us later in the day and failed to do so