Overview
- How are reviewers describing this item?
great, good, best, level and beautiful. - Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 60.0% of the reviews are reliable.
- This product had a total of 2,599 reviews as of our last analysis date on Oct 11 2021.
Helpful InsightsBETA
Posted by a reviewer on Tripadvisor
The team made things like covid tests printing results airport transfers hassle free
Posted by a reviewer on Tripadvisor
Staff always friendly and helpful any requests are taken care off even the unforeseen per testing for the return via nairobi
Posted by a reviewer on Tripadvisor
Hopefully the tapas formula will return in the jetty
Posted by a reviewer on Tripadvisor
We had a very bad last day gave out my clothes for laundry a day before my flight they promised it would be back at night but was never brought
Posted by a reviewer on Tripadvisor
We called in the morning and was told wait for 10min it took one hour for them to tell me my clothes were put in a different room and i have to wait
Posted by a reviewer on Tripadvisor
No apologies were issued and on check out nobody asked us how our stay was
Posted by a reviewer on Tripadvisor
Kinda disappointing given that the reception on arrival was really awesome but on departure it was rude
Posted by a reviewer on Tripadvisor
Nothing was to much for any of the staff when asked for info or assistance