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Overview
  • How are reviewers describing this item?
    good, great, excellent, full and nice.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 543 reviews as of our last analysis date on Dec 10 2019.
Details

BETA

Most positive reviewquestion

I like this hotel and Spa very much, having been to the Grand Hotel and Treste Vittoria in the past. Less fancy but the treatme...  Read More

Least positive reviewquestion

I booked this hotel as a birthday gift for my mother and my little sister. I wanted them to feel well cared of. My mother goes ...  Read More

Most authentic reviewquestion

I spent 4 full days over Christmas at this 4 star hotel and it was a great experience. The novelty of being able to swim outdo...  Read More

Least authentic reviewquestion

Not enough review data to provide meaningful insight.


Helpful Insights

BETA

    Posted by a reviewer on Tripadvisor

    I must say i was pretty disappointed this morning when she called me to let me know that the hotel asked her to pay for her stay.


    Posted by a reviewer on Tripadvisor

    She explained not one time that the hotel was paid for by me( her daughter), but the front desk assured her they did not take my money.


    Posted by a reviewer on Tripadvisor

    She then called the hotel again from home and on the phone theresa said that they did not get paid twice.


    Posted by a reviewer on Tripadvisor

    Pretty inconvenient for me and a ruined birthday present for my mother.


    Posted by a reviewer on Tripadvisor

    Com to ask them to help me get my money back.


    Posted by a reviewer on Tripadvisor

    Paolo apologized for this inconvenience.


    Posted by a reviewer on Tripadvisor

    Now i have to wait 5 to 10 business days for my money to come back on my card.


    Posted by a reviewer on Tripadvisor

    For a 4 and half star hotel, it is imperative that the staff knows how to read a payment on a computer and not act like the customer is crazy.

Review Count History
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