Overview
- How are reviewers describing this item?
good, great, excellent, full and nice. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 543 reviews as of our last analysis date on Dec 10 2019.
Helpful InsightsBETA
Posted by a reviewer on Tripadvisor
I must say i was pretty disappointed this morning when she called me to let me know that the hotel asked her to pay for her stay
Posted by a reviewer on Tripadvisor
She explained not one time that the hotel was paid for by me her daughter but the front desk assured her they did not take my money
Posted by a reviewer on Tripadvisor
She then called the hotel again from home and on the phone theresa said that they did not get paid twice
Posted by a reviewer on Tripadvisor
Pretty inconvenient for me and a ruined birthday present for my mother
Posted by a reviewer on Tripadvisor
Com to ask them to help me get my money back
Posted by a reviewer on Tripadvisor
Paolo apologized for this inconvenience
Posted by a reviewer on Tripadvisor
Now i have to wait 5 to 10 business days for my money to come back on my card
Posted by a reviewer on Tripadvisor
For a 4 and half star hotel it is imperative that the staff knows how to read a payment on a computer and not act like the customer is crazy