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Overview
  • How are reviewers describing this item?
    great, good, made, every and here.
  • Our engine has detected that Tripadvisor has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 7.
  • Previous analysis of this listing was an C grade.
  • Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
  • Our engine has analyzed and discovered that 50.0% of the reviews are reliable.
  • This product had a total of 5,340 reviews as of our last analysis date on Dec 17 2019.
Details

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Most positive reviewquestion

My husband and I are currently travelling to our second excellence resort and are thrilled with our choice. Despite the forecas...  Read More

Least positive reviewquestion

The worst service ever is from this guy Gabriel, he was judging me for all of my request and he doesnt have any sense of what ...  Read More

Most authentic reviewquestion

Me and my Husband (newlyweds!! ) have traveled to DR for the first time and stayed at Excellence el Carmen for 2 weeks. We flew...  Read More

Least authentic reviewquestion

I have never participated in a review for TA, or any other site. This property is gorgeous, but even better is their staff. Fro...  Read More


Helpful Insights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Tripadvisor

    If dominicana hadn’t been there my vacation really could’ve been clearly mediocre.


    Posted by a reviewer on Tripadvisor

    Staff cant do enough for you.


    Posted by a reviewer on Tripadvisor

    We love the excellence group, but the staff at the el carmen stand out.


    Posted by a reviewer on Tripadvisor

    The saving grace was cristina who listened to us and again, our concerns and dealt with them professionally.


    Posted by a reviewer on Tripadvisor

    Waiting 15 minutes or longer to get drinks, another 20 minutes for soup and then food not showing up.


    Posted by a reviewer on Tripadvisor

    Then after walking out and letting the concierge know of the situation gets no other response then i’m sorry.


    Posted by a reviewer on Tripadvisor

    Hasn’t been any contact with upper management reaching out to see how they could correct the situation.


    Posted by a reviewer on Tripadvisor

    Was through in about 20-minutes and bags were waiting.

Review Count History
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