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Pros & Cons
Pros
This is hands down the best purchase i ever made. It is very reliable, but i bought a second one recently. Now it works again!
There are no tears in the fabric and no problems with the electrical cable. The small humming noise isn't enough to bother others and the heat is a bonus. Even if it breaks one day, i know what to do.
Cons
The heating device turns on but it no longer rotates. Now the slightest movement disconnects it. The motors only go clockwise, and then counter clockwise every min.
This is super sickening and i still get sick to my stomach thinking about it. This company clearly owes me a new pillow or a refund.
You have to have the massager plugged in to the wall for it to work. Can't position low enough for sacral area muscle massage. While it is working, it’s very good at targeting tough knots.
Highlights
Quality
It is very durable and i love it
Great quality and i am very satisfied
I have been using mine daily for the past 4 years and finally the stitching on the cover gave out and it ripped
Our power cords stopped working after a couple of years and they replaced them free of charge
Price
Its super relaxing and amazing for the price
Can’t go wrong for the price especially
Seems i cannot afford a daily body massage
Shipping
They’re quick to respond and have shipped me needed parts free of charge
I used amazon messaging to contact them and they responded quickly
In less than 24 hours they responded to my email confirming that a brand new cover was shipped and providing me with the tracking number
I was desperately waiting for the product to relief my back and neck pain so im not going to send it back but im not happy with... Read More
Packaging/appearance
It was sent just in the product box no other outer or additional protection therefore the box arrived broken and the car adapter is missing
The product is great the packaging was not
They were very attentive and made everything to make me happy even when the package was lost
Overview
- How are reviewers describing this item?
great, good, new and little. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1423.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 49,664 reviews as of our last analysis date on Mar 28 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I wish the time of massage section is longer
Posted by a reviewer on Amazon
After regular use over several years the netting on the cover began to wear down causing two small holes to form where the massage beads were located
Posted by a reviewer on Amazon
I contacted the company and requested a replacement cover
Posted by a reviewer on Amazon
In less than 24 hours they responded to my email confirming that a brand new cover was shipped and providing me with the tracking number
Posted by a reviewer on Amazon
Three days later i received the replacement cover
Posted by a reviewer on Amazon
It took roughly 5 minutes to remove the old cover and refit the device with the new cover
Posted by a reviewer on Amazon
I bought three of these for christmas presents
Posted by a reviewer on Amazon
The two i gifted have been enjoyed immensely but unfortunately mine did not heat up
Review Count History
Price History
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