XTERRA Recumbent Bike, 58.8" x 27.7" x 41", Black
XTERRA Recumbent Bike, 58.8" x 27.7" x 41", Black

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273Total Reviews

Exercise Bikes

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XTERRA

18 Total Products

XTERRA Recumbent Bike, 58.8" x 27.7" x 41", Black

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Sold by XTERRA

Fakespot review grade

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Pros & Cons

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Pros

Some might need a second pair of hands to hold the bike up while bolting on the front and back stabilizers. The only negative i will give the bike is for the small transport wheels on thefront stabilizer. The bike is quite. Sturdy, at least for my wei... Read More

All of the parts are in little compartments in the sides of the packing styrofoam. A lot of the screws are already in place and just need to be removed and then reset for tightening.

The service is top notch. The instruction themselves are easy to follow. The manual is available online btw.

The only noise i hear is occasional creaking from some of the bolts connected to the seat. I weigh 200 lbs and it is very quiet while i'm riding. The bike is entirely silent when in operation, surprisingly so.

Cons

Quality control during the manufacture of this product is extremely poor. There was clearly something mechanically wrong with our unit. You have to pay over 100 to have their contracted technician come diagnose the issue.

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Highlights

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Quality

Now, with the moment i start using the bike, the crackling noises continue to pop out and makes a very loud sound, is if i'm si... Read More

After riding it awhile i determined that the flexing would have no affect on the quality of the exercise, and you can adjust mo... Read More

I responded that the bike lacks a headphone jack, and asked for further guidance to deal with the crackling that scares my dog and kids.

Price

10/05/21 update:for the price i paid for it this may be the best deal i've ever gotten on exercise equipment.

Shipping

She told me it would be 10 day shipping.

The impact that damaged the shipping container was so hard that even though it did not apparent damage to the outside of the bi... Read More

Note: you're required to cut the bottom of the shipping box (around the entire perimeter) in order to remove the bike.

Packaging/appearance

The only thing i will say is that the bike was delivered with significant damage to the packaging.

Like so many, the packaging was very badly damaged, but because it has happened to so many without any actual damage to the bik... Read More

Competitiveness

I initially purchased another name brand bike, just because of the brand.

Overview

How are reviewers describing this item?
new, little, damaged and broken.

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Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1.

Previous analysis of this listing was an C grade.

Our engine has profiled the reviewer patterns and has determined that there may be deception involved.

Our engine has determined that the review content quality is low.

Our engine has analyzed and discovered that 74.2% of the reviews are reliable.

This product had a total of 273 reviews as of our last analysis date on Mar 16 2023.

Details
BETA

The AI used to provide these results are constantly improving. These results might change.

Most positive review

I initially purchased another name brand bike, just because of the brand. It lasted less than a month before it needed to be re... Read More

Most authentic review

UPDATE MARCH 12, 2023:. After calling support, a very kind person answered the phone. I asked her abouty ticket number, and she... Read More

UPDATE MARCH 12, 2023:. After calling support, a very kind person answered the phone. I asked her abouty ticket number, and she placed me on hold for several minutes and then returned and said she wasn't sure why my ticket had not been resolved. She said that her manager would personally go to the warehouse to figure out why a new computer was not being sent. Sure enough, on the same day, I received a shipment notification, and today, the new computer unit arrived. I learned from this that support over the web is not necessarily as effective as communicating over the phone. I would certainly consider buying new Xterra exercise equipment after the support was given for a faulty computer unit. Hooray!!Old review:Within a week of putting my new bike together, a crackling sound was emitting from the speaker, even when the bike was not on! I learned to unplug the bike after using it and even hooked an Alexa plug to it to make it easy to turn off. After about 3 weeks, the crackling speaker sound returned while using the bike, and tapping the control panel would make it stop for a few minutes at a time. Now, with the moment I start using the bike, the crackling noises continue to pop out and makes a very loud sound, is if I'm sitting next to a Tesla coil. Technical taps on the computer screen make it go away for about 2 seconds and then it returns.I contacted support for a solution via Xterra's website. 2 days later, I was pleased to receive a response from Ashley, who asked for the serial number and suggested that I plug headphones into the bike to squelch the crackling clicking static. I responded that the bike lacks a headphone jack, and asked for further guidance to deal with the crackling that scares my dog and kids.A week later and one follow up asking if there is a guide or ability to replace the defective speaker, or even how to snip the wires, and no reply. As I'm not getting any updates, I thought I'd post and share the experience and hope someone at Xterra can redesign the circuit. I'm tired of technical taps (suggesting bad soldering) and not being able to use the features that made this bike desirable.I wish I'd read other reviews reporting the same glitch. On the other hand, it has nice resistance options and works great for being over 6 feet tall. Just supply ear plugs!Tech support promised to send a replacement computer unit and told me to wait 10 business days and closed the ticket. A month later, my email asking for an update remains unanswered. I'll update if I get a new computer. Otherwise, I hope your experience if goes better than mine. (Update: support came through after a phone call!!) Read Less

Least authentic review

Great exercise bike. My husband put it together and didn't have any problems. So far happy with the bike. Love the big seat!!!