Pros & Cons
Pros
Some might need a second pair of hands to hold the bike up while bolting on the front and back stabilizers. The only negative i will give the bike is for the small transport wheels on thefront stabilizer. The bike is quite. Sturdy, at least for my wei... Read More
All of the parts are in little compartments in the sides of the packing styrofoam. A lot of the screws are already in place and just need to be removed and then reset for tightening.
The service is top notch. The instruction themselves are easy to follow. The manual is available online btw.
The only noise i hear is occasional creaking from some of the bolts connected to the seat. I weigh 200 lbs and it is very quiet while i'm riding. The bike is entirely silent when in operation, surprisingly so.
Cons
Quality control during the manufacture of this product is extremely poor. There was clearly something mechanically wrong with our unit. You have to pay over 100 to have their contracted technician come diagnose the issue.

Highlights
Quality
Now, with the moment i start using the bike, the crackling noises continue to pop out and makes a very loud sound, is if i'm si... Read More
After riding it awhile i determined that the flexing would have no affect on the quality of the exercise, and you can adjust mo... Read More
I responded that the bike lacks a headphone jack, and asked for further guidance to deal with the crackling that scares my dog and kids.
Price
10/05/21 update:for the price i paid for it this may be the best deal i've ever gotten on exercise equipment.
Shipping
She told me it would be 10 day shipping.
The impact that damaged the shipping container was so hard that even though it did not apparent damage to the outside of the bi... Read More
Note: you're required to cut the bottom of the shipping box (around the entire perimeter) in order to remove the bike.
Packaging/appearance
The only thing i will say is that the bike was delivered with significant damage to the packaging.
Like so many, the packaging was very badly damaged, but because it has happened to so many without any actual damage to the bik... Read More
Competitiveness
I initially purchased another name brand bike, just because of the brand.
Overview
- How are reviewers describing this item?
new, little, damaged and broken. - Our engine has detected that the listing/variation has anomalous review count history. Please review the historical review count graph.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1.
- Previous analysis of this listing was an C grade.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 74.2% of the reviews are reliable.
- This product had a total of 273 reviews as of our last analysis date on Mar 16 2023.
DetailsBETA
BETA
I initially purchased another name brand bike, just because of the brand. It lasted less than a month before it needed to be re... Read More
UPDATE MARCH 12, 2023:. After calling support, a very kind person answered the phone. I asked her abouty ticket number, and she... Read More
Great exercise bike. My husband put it together and didn't have any problems. So far happy with the bike. Love the big seat!!!
Helpful InsightsBETA
BETA
Posted by a reviewer on Amazon
Initial bike was damaged; the flywheel malfunction/loud screeching noise.
Posted by a reviewer on Amazon
Note: you're required to cut the bottom of the shipping box (around the entire perimeter) in order to remove the bike.
Posted by a reviewer on Amazon
There are many styrofoam pieces that cannot help but get damaged in shipping it.
Posted by a reviewer on Amazon
In other words, if it has to be returned, they want you to put it back together in the shipping container, and if you're able to that (get the bike apart without damaging/scratching-it) and back in that box; and good luck trying to seal a cut-open box; you're a much better person than i am.
Posted by a reviewer on Amazon
After calling support, a very kind person answered the phone.
Posted by a reviewer on Amazon
I asked her abouty ticket number, and she placed me on hold for several minutes and then returned and said she wasn't sure why my ticket had not been resolved.
Posted by a reviewer on Amazon
She said that her manager would personally go to the warehouse to figure out why a new computer was not being sent.
Posted by a reviewer on Amazon
I learned from this that support over the web is not necessarily as effective as communicating over the phone.