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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


A great product creative marketing and delightful customer service are no longer enough to succeed


So now i have completed the brand customer and user experience road map for this product from zmot to umot and have brought thi...  Read More


Many were clearly not designed for the scale the book has printed at and dont flow well with the rest of the text


It details an experience architecture when the customer shares the experience with the brand coke and nike being examples

Packaging/appearance


With this one i was able to break the book down into short easy toread snippets

Competitiveness


The process of creating experience architecture for your customers is the key to separating your business from the competition ...  Read More


X is a superb source to provoke your thinking into thinking deeper and wider thinking intimate and provocative thinking custome...  Read More


Well it’s not just because the cliché is outmoded it’s because it doesn’t take a 360degree perspective

Overview

  • How are reviewers describing this item?
    great, content, good and through.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has determined that the review content quality is high and informative.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 145 reviews as of our last analysis date on Nov 20 2021.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Customer is kingone of the most overused phrases quoted by marketing and digital pundits “content is king needs to be retired


    Posted by a reviewer on Amazon

    Well it’s not just because the cliché is outmoded it’s because it doesn’t take a 360degree perspective


    Posted by a reviewer on Amazon

    Disney apple and amazon google telestra rail europe and lego are among the institutions that are highlighted


    Posted by a reviewer on Amazon

    Whether you are a small medium or large companies private public or nonprofit the rapidly changing business landscape across multi channels screens and touchpoints ultimately affects everyone in the organization when you are serving customers


    Posted by a reviewer on Amazon

    After reading “wtf what’s the future of business” i became hooked on his vision and was anxious for “x” to come out and build on the future of ux


    Posted by a reviewer on Amazon

    If youre looking for a book that will give you all the answers to all your organisational customer experience problems this book is not for you


    Posted by a reviewer on Amazon

    X is a superb source to provoke your thinking into thinking deeper and wider thinking intimate and provocative thinking customer experience first to give you an unfair advantage on your competition and more importantly more steadier and predictable revenues with more happier customers and raving customers less leakage and customer loss


    Posted by a reviewer on Amazon

    This book is priced at a steal with the amount of ideas youll extract from x and the great thing about the author brian solis youll find him in social twitter facebook etc where hell connect with you if you need help and a consultation

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.