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Highlights
Quality
A great product creative marketing and delightful customer service are no longer enough to succeed
So now i have completed the brand customer and user experience road map for this product from zmot to umot and have brought thi... Read More
Many were clearly not designed for the scale the book has printed at and dont flow well with the rest of the text
It details an experience architecture when the customer shares the experience with the brand coke and nike being examples
Packaging/appearance
With this one i was able to break the book down into short easy toread snippets
Competitiveness
The process of creating experience architecture for your customers is the key to separating your business from the competition ... Read More
In a world of fierce competition and ever changing dynamics solis shares why great products are no longer good enough to win in... Read More
Because if you don’t your competitors will
Overview
- How are reviewers describing this item?
great, content and through. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 145 reviews as of our last analysis date on Jan 27 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
My biggest issue is the design of the graphics
Posted by a reviewer on Amazon
Many were clearly not designed for the scale the book has printed at and dont flow well with the rest of the text
Posted by a reviewer on Amazon
Customer is kingone of the most overused phrases quoted by marketing and digital pundits “content is king needs to be retired
Posted by a reviewer on Amazon
Well it’s not just because the cliché is outmoded it’s because it doesn’t take a 360degree perspective
Posted by a reviewer on Amazon
Disney apple and amazon google telestra rail europe and lego are among the institutions that are highlighted
Posted by a reviewer on Amazon
Whether you are a small medium or large companies private public or nonprofit the rapidly changing business landscape across multi channels screens and touchpoints ultimately affects everyone in the organization when you are serving customers
Posted by a reviewer on Amazon
Honestly theres not a lot of books in print anymore but this one should imho be owned in print
Posted by a reviewer on Amazon
It was set up in a way where it was not necessary to rush reading it cover to cover in one sitting
Review Count History
Price History
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