The best a customer service person was able to offer was a measly 10%

Because i wanted to keep it simple, i figured i'd try to get a discount on the used product, keep them and save myself the hassle of returning them and waiting for a new pair to be shipped

I believe if i had longer legs, these boots would have been perfect

However, i am returning them, not because of the fit but because i was sent a pair of boots that had clearly been worn, returned and reticketed