This analysis is quite old, would you like to reanalyze?

Overview
  • How are reviewers describing this item?
    easy, set and great.
  • Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
  • Our engine has determined that the review content quality is low.
  • Our engine has analyzed and discovered that 61.3% of the reviews are reliable.
  • This product had a total of 205 reviews as of our last analysis date on Sep 3 2019.
Details

BETA

Most positive reviewquestion

Speedy & well made media NAS..Before hating or thinking it’s slowMake sure the cloud service is NOT connected through relay con...  Read More

Least positive reviewquestion

Not enough review data to provide meaningful insight.

Most authentic reviewquestion

Everything I expected from a Western Digital product!

Least authentic reviewquestion

exactly what I needed. superb product, no issues.


Helpful Insights

BETA

    Posted by a reviewer on Amazon

    I had it up and running within minutes of unboxing.


    Posted by a reviewer on Amazon

    There appears to be no security when attaching an external drive.


    Posted by a reviewer on Amazon

    The support line is horrendously bad.


    Posted by a reviewer on Amazon

    The ‘bots’ pick a problem they know how to fix and provide a solution – regardless of what was reported.


    Posted by a reviewer on Amazon

    However, i did get a human being on the line after emailing a detailed description of my issue – this person consulted level 2 and provided me with a fix.


    Posted by a reviewer on Amazon

    The fix was wrong, which can happen.


    Posted by a reviewer on Amazon

    I received a note back saying they were glad their fix worked.

Review Count History
Loading...
Price History
Loading...