4.550317

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Highlights
The algorithms used to provide these results are constantly improving. These results might change.

Quality


Very happy with the value and result of this fireplace.


My home office is in a loft, that got too cold to work in even with the central heat.


I am a contractor use the product in a custom home and the product is fabulous


Glad we went with the longer size.

Shipping


Cons: instructions are tiny and over simplified, remote is quirky, blue led’s are spread out to far & shipping packing could be...  Read More


Great customer service team that’s very responsive and fast shipping.


The first one i received was damaged and i had to return it the company was great and sent another one out right away, the ship...  Read More


We love our electric fireplace, however we did have to return the first time because it did come slightly damage from the outsi...  Read More

Packaging/appearance


I like the packaging it came in plenty of styrofoam and even built in handles in the box and in the unit itself for ease of mov...  Read More

Overview
  • How are reviewers describing this item?
    great, easy, nice, beautiful and little.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 317 reviews as of our last analysis date on Mar 21 2021.
Details

BETA

The algorithms used to provide these results are constantly improving. These results might change.

Most positive reviewquestion

Great product & looks beautiful!!

Most authentic reviewquestion

I love this fireplace for the reason we bought it. We wanted a long narrow fire experience to go into a new room addition. We w...  Read More


Helpful Insights

BETA

The algorithms used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Both sides were in the way of the unit going in all the way.


    Posted by a reviewer on Amazon

    So if you aim the remote in any area the other appliances are near you might affect their speed or operation.


    Posted by a reviewer on Amazon

    Wish i could give this zero stars.


    Posted by a reviewer on Amazon

    The metal bracket was bent and glass did not sit flush with unit.


    Posted by a reviewer on Amazon

    Additionally the flames only work on half of the fireplace.


    Posted by a reviewer on Amazon

    Second unit was delivered and had the same damage to metal brackets.


    Posted by a reviewer on Amazon

    Contacted valuxhome customer service and they promptly sent a brand new piece of glass.

Review Count History
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Price History
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