Very happy with the value and result of this fireplace.

Very happy with the value and result of this fireplace.  Read Less

My home office is in a loft, that got too cold to work in even with the central heat.

My home office is in a loft, that got too cold to work in even with the central heat.  Read Less

I am a contractor use the product in a custom home and the product is fabulous

I am a contractor use the product in a custom home and the product is fabulous  Read Less

Glad we went with the longer size.

Glad we went with the longer size.  Read Less

Cons: instructions are tiny and over simplified, remote is quirky, blue led’s are spread out to far & shipping packing could be...  Read More

Cons: instructions are tiny and over simplified, remote is quirky, blue led’s are spread out to far & shipping packing could be stronger - especially on something this long.  Read Less

Great customer service team that’s very responsive and fast shipping.

Great customer service team that’s very responsive and fast shipping.  Read Less

The first one i received was damaged and i had to return it the company was great and sent another one out right away, the ship...  Read More

The first one i received was damaged and i had to return it the company was great and sent another one out right away, the shipping company must have dropped it and caused the damage.  Read Less

We love our electric fireplace, however we did have to return the first time because it did come slightly damage from the outsi...  Read More

We love our electric fireplace, however we did have to return the first time because it did come slightly damage from the outside corner, probably from shipping.  Read Less

I like the packaging it came in plenty of styrofoam and even built in handles in the box and in the unit itself for ease of mov...  Read More

I like the packaging it came in plenty of styrofoam and even built in handles in the box and in the unit itself for ease of moving the unit around.  Read Less