Great location, beautiful hotel with nice amenities and staff was very friendly. Rooms are very comfortable. Huge 65” tv was ni...  Read More

Great location, beautiful hotel with nice amenities and staff was very friendly. Rooms are very comfortable. Huge 65” tv was nice to have just a little overkill in such a small proximity to the bed...  Read Less

We organized an event at this hotel a few weeks ago and were very disappointed with the quality of assistance - and facilities....  Read More

We organized an event at this hotel a few weeks ago and were very disappointed with the quality of assistance - and facilities. First of all, it was impossible to get a hold of anyone when we were promised a tour of the event rooms. Moreover, there was no one assigned as a person of contact for us on the day of the event, so we had to mainly rely on the kitchen and AV staff with our various inquiries. There was also a very large (and loud! ) event happening downstairs, which produced some feedback that went up to where our event was held, which was another nightmare to deal with. To top everything off, the rooms that the hotel is so proudly calling "suites" (that didn't have even a mini bar in them - not to mention slippers or bathrobes) - face the atrium of the hotel, and are very, very loud. If you care at all about privacy and silence, DO NOT get a suite. Get a regular room instead that faces the other side (with an actual "window"). The staff at the check in counter were not too polite either, and were not very helpful nor responsive when we voiced our concerns and feedback. To sum it all up - unless you are going to the nearby Disney Resort - I do not recommend you stay at this hotel, and definitely do not organize an event there if you want decent attention and communication with the facility managers.  Read Less

We organized an event at this hotel a few weeks ago and were very disappointed with the quality of assistance - and facilities....  Read More

We organized an event at this hotel a few weeks ago and were very disappointed with the quality of assistance - and facilities. First of all, it was impossible to get a hold of anyone when we were promised a tour of the event rooms. Moreover, there was no one assigned as a person of contact for us on the day of the event, so we had to mainly rely on the kitchen and AV staff with our various inquiries...There was also a very large (and loud!) event happening downstairs, which produced some feedback that went up to where our event was held, which was another nightmare to deal with. To top everything off, the rooms that the hotel is so proudly calling "suites" (that didn't have even a mini bar in them - not to mention slippers or bathrobes) - face the atrium of the hotel, and are very, very loud. If you care at all about privacy and silence, DO NOT get a suite. Get a regular room instead that faces the other side (with an actual "window"). The staff at the check in counter were not too polite either, and were not very helpful nor responsive when we voiced our concerns and feedback. To sum it all up - unless you are going to the nearby Disney Resort - I do not recommend you stay at this hotel, and definitely do not organize an event there if you want decent attention and communication with the facility managers.  Read Less