This is the last analysis snapshot initiated on Jun 9, 2016.
Overview
- How are reviewers describing this item?
financial, great, done, sent and last. - Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 72.7% of the reviews are reliable.
- This product had a total of 16 reviews as of our last analysis date on Jun 9 2016.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Last year they didnt file our return for a month after we thought it had been done because they said they never received our faxemail with my husbands signature even though it shows i sent it
Posted by a reviewer on Amazon
I should have asked for my money back but figured we would be understanding and not cause a scene
Posted by a reviewer on Amazon
I was really needing our return money so waiting an extra month put a damper on our plans but oh well
Posted by a reviewer on Amazon
The employee no longer works there
Posted by a reviewer on Amazon
Addendum i was told kevin would call me back the day i found out they lost my sons ssn and it took 5 days for a return call
Posted by a reviewer on Amazon
After some back and forth of trying to get a hold of one another i was refunded my money for the current tax year