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Pros & Cons
Pros
The trim plate very simple brushed nickel however fits with the decor. Unit was carefully packaged with each component in a cloth bag and custom foam package to protect during shipping. The instructions are fair and intuitive however you need to know ... Read More
Includes white cotton gloves (i know of no plumber that would need or use these) however a nice touch. Handheld sprayer is long enough to easily wash our dog - a mid-sized springer spaniel, not a tall pup. The handheld and fixed sprayer have the same ... Read More
High water pressure and multi-functions. It really gives a spa feel to your shower. Love everything about this shower fixture.
Cons
What really bothers me is that i meticulously read reviews and i swear the bad ones did not show up until after it was purchased. Contacting seller for few days now and no response" "this is total junk amazon, and you shouldn’t be setting buyers up to... Read More
Some of the parts were scratched and the shower heads are made of poor quality plastic. It literally leaks inside the wall! Other brands are metal. We now have to rip apart our new travertine shower to replace this system w something that won't consta... Read More
Highlights
Quality
Seems very well made and durable and was easy to install
Contractor did the actual install and reported that it was smooth with no hitches it is a nice quality system
The unit is brass however make sure you know the type on installation these are all 12 standard thread fittings with no option to solder
The mixer for the water control did not work so i couldnt use at all
Price
00 models at the home improvement stores
Amazing system for the price and amazing customer service
With high inflation in our area of the country our regular plumber gave us an estimate of a minimum of 1000 to install the wall control
Over all its an excellent product for the price
Shipping
She took care of get a replacement sent to us yhe very next day
We reached out to the customer service number and received a call back that day
Packaging/appearance
The pricepont look and the packaging which was very well done
Unit was carefully packaged with each component in a cloth bag and custom foam package to protect during shipping
Was packaged like it is a 2000 assembly
Everything is separately wrapped in a silk like fabric bags
Competitiveness
Not all systems come with the tubshower switch valve and most must use the one for their brand
Overview
- How are reviewers describing this item?
great, easy, nice, good and quality. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 203.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 2,803 reviews as of our last analysis date on Feb 28 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
When the hand held unit was attached to the stationery head the head doesnt stay in place
Posted by a reviewer on Amazon
I ended up separating it and attaching the hand held to the wall
Posted by a reviewer on Amazon
Now but not the way it was advertised
Posted by a reviewer on Amazon
We had a small problem where a part broke well after the warranty period
Posted by a reviewer on Amazon
I contacted customer support to see if i could order a replacement
Posted by a reviewer on Amazon
They identified the part and sent me a replacement at no cost
Posted by a reviewer on Amazon
They know how to treat their customers
Posted by a reviewer on Amazon
I know they will be great when they are installed
Review Count History
Price History
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