B

Fakespot review grade

B

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality

I have been very pleased on the few occasions i had to use it

I will update my review once i receive the product i submitted for repair back

Maybe im the odd one out but ive been very happy with the service

They voluntarily quickly followed up accidentally disconnected calls and with emails to insure that i was satisfied with the service

Shipping

All three repairs had the prepaid shipping labelsboxes and all were repaired within 3 days

I contacted squaretrade and after trying several fixes with my son the support rep is shipping a return box so the issue can be... Read More

They immediately sent me a box and shipping label and sent me regular updates via email about my claim

I sent it in they paid shipping and within 5 days my amazon account was credited the full amount plus 3

Packaging/appearance

So far the experience has been good but i am currently waiting to receive packaging to send my laptop in for repair

Return packaging seemed a bit over the top

Competitiveness

One of the best deals youll find for a 3yr square trade accident protection plan is offered by costco

The hard drive went bad on an asus flippable laptop in april 2020 that i bought on amazon

Overview

How are reviewers describing this item?
square, new, sent, fixed and great.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has determined that the review content quality is high and informative.

Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 2603.

Our engine has discovered that over 80% high quality reviews are present.

This product had a total of 185 reviews as of our last analysis date on Aug 4 2021.