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What does this mean?Highlights
Quality
I bought this refrigerator to surprise my mom last mother's day, and she was very happy!
Have had nothing but issues with the ice maker.
They just bought another refrigerator to replace the four year old fridge because they got no where with the manufacturer or the seller.
We have not had any issues yet with the refrigerator and overall i am very pleased with it.
It produces a lot of ice and is able to keep up with the needs of my large family, which is a big plus.
Price
And, best of all, amazon's price was better.
Packaging/appearance
My husband and i are savvy and strong enough we managed to connect the new fridge and roll the old one out to the curb.
The know they have a major problem with this type of refrigerator freezing over in the icemaker and in the evaporator coil‘s th... Read More
On the refrigerator, the doors squeak, the icemaker makes about 10 cubes a day and leaks water all down the front of the refrigerator door.
But what drives me most crazy is the drawers in the fridge itself.
Competitiveness
I guess it should tell you something when a manufacturer won't sell you an extended warranty.
How they do not care about their customers!
I'm trying to decide if it's worth that much to possibly have an icemaker again.
Overview
- How are reviewers describing this item?
new, old, model, many and made. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 37.
- Previous analysis of this listing was an F grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 32.5% of the reviews are reliable.
- This product had a total of 43 reviews as of our last analysis date on Mar 1 2021.
DetailsBETA
BETA
Most positive review
This unit is beautiful, quiet and efficient.
Least positive review
purchased fridge 2015 & extended warranty coverage which paid for nine repairs totaling $3800 after all that they consider... Read More
Most authentic review
The fridge itself is nice. They layout allows me to easily see all the food, and the LED lights are nice and bright. The freeze... Read More
Least authentic review
I bought this refrigerator to surprise my mom last mother's day, and she was very happy! We will be replacing her old refrigera... Read More
Helpful InsightsBETA
BETA
Posted by a reviewer on Amazon
This is the worst appliance purchase i have ever made.
Posted by a reviewer on Amazon
I bought this refrigerator about 2-1/2 years ago thinking i was getting a high quality unit.
Posted by a reviewer on Amazon
For over $2500 including tax you would expect that to be the case.
Posted by a reviewer on Amazon
However, the ice maker went bad after the warranty was up (google search this problem and you'll see it's a very common).
Posted by a reviewer on Amazon
I called samsung and although they know it's a common problem all they would do is refer me to an appliance repair company.
Posted by a reviewer on Amazon
I got the quote today and they want $600 for the fix after they already charged me $75 for a site visit.
Posted by a reviewer on Amazon
If you do more google searches you'll also find a class action lawsuit based out of florida for this issue.
Posted by a reviewer on Amazon
All this to say, stay away from any appliance made by samsung or you will certainly regret it.
Review Count History
Price History
