Posted by a reviewer on Amazon

This is most like user errorthis certainly can happen if you hold the device in one area too longyou may not think it is not heating the fat calls up enough to burst them but you are

Posted by a reviewer on Amazon

Gel not cream or coconut oildivide the face into 6 sections and move the unit over a spot within the section in a swirling motion counting about 5 seconds before moving to the next spot within in the section

Posted by a reviewer on Amazon

Went on youtube to watch tutorials on usage

Posted by a reviewer on Amazon

I have not had this but a monthin the beginning i had problem using it but lisa at customer service walked me thur the things i was doing incorrect and answered all my question

Posted by a reviewer on Amazon

Professional machines have to be by a derm or surgeon

Posted by a reviewer on Amazon

There no one magic tool at least not yet

Posted by a reviewer on Amazon

One edge of the tape that seals the box was lifted when i received it

Posted by a reviewer on Amazon

I am not sure if it was because someone tried to check the contents while on its way to me