Posted by a reviewer on Amazon

All the materials used look great quality but more importantly care has been taken in the construction

Posted by a reviewer on Amazon

The corners are double fabric reinforced

Posted by a reviewer on Amazon

Theres just the right amount of mesh window space to provide good ventilation and the front door rolls up and selfvelcroes so it can be left open

Posted by a reviewer on Amazon

I asked if there was anything they could do for me really not expecting much more than a gee were sorry and thanks for letting us know but its your problem and youre on your own now form letter

Posted by a reviewer on Amazon

More often than not regardless of whether the feedback or issue is good or bad i will usually either get a form letter a very delayed kind of general response of some sort or nothing

Posted by a reviewer on Amazon

Imagine my surprise when i received a personal response from customer service that same day

Posted by a reviewer on Amazon

They apologized for the issue and said theyd be sending a new crate cover right away

Posted by a reviewer on Amazon

And it was not even remotely a form note