Posted by a reviewer on Amazon

The unit was not what it should have been

Posted by a reviewer on Amazon

I called johnson control and the service man said that i had a bad unit after i described how it came to me

Posted by a reviewer on Amazon

Jumpers to allow changiing the mode of operation were not included with the unit

Posted by a reviewer on Amazon

I will never purchase this type of product again from amazon

Posted by a reviewer on Amazon

If you do buy one take it apart to make sure jumpers are included with it other wise its is useless

Posted by a reviewer on Amazon

After i found a you tube video showing how to change the mode of operation i realize that i did not understand what i saw in the instruction manual and described it incorrectly to the people at johnson control

Posted by a reviewer on Amazon

I would recommend any one using the controller to watch the you tube videos on how to operate it and how to change from the cooling mode it comes set at to the heating control mode

Posted by a reviewer on Amazon

They use a nice strain relief on this particular item and the wiring is done correctly