The bus that we took was very spacious and comfortable for long journey ride. Highly recommended and will definitely book throu...  Read More

The bus that we took was very spacious and comfortable for long journey ride. Highly recommended and will definitely book through the same company in future.  Read Less

If you go from Sapa to Hanoi Airport, don't ride with them! Take any other, cause if you have to get to international terminal,...  Read More

If you go from Sapa to Hanoi Airport, don't ride with them! Take any other, cause if you have to get to international terminal, and another to domestic, they will not agree to drop you both, each at his own terminal. You'd have to agree yourself who will have to get of at the wrong terminal with all the luggage and with for another bus, no matter what you say, no matter you paid for the service. They just don't understand what service providing mean. Beware!  Read Less

I made the reservations around 2 weeks in advance for the round-trips: Hanoi - Sapa & Sapa - Hanoi (Around 5 hours in each way)...  Read More

I made the reservations around 2 weeks in advance for the round-trips: Hanoi - Sapa & Sapa - Hanoi (Around 5 hours in each way). 1. Good things: - The bus was imported directly from Korea, that’s why the furnitures and decorations are excellent. The seats were comfortable, clean and the A/C was great with suitable temperature to warm up the customers with the cold weather outside. - Beside the driver, there is a driver assistant, who gonna introduce to you the route, timing as well as give you the goody bag which has a bottle of water, wet wipe and snack. 2. Need to improve: - Driver sometimes did passing when the bus to close with the other vehicles as well as double lanes on the road. - Plus, the driver assistant shouldn’t give a bad comment to foreign clients when they required to drop them off at the Noi Bai International terminal gate although their flight at 1:00AM. (In spite of commenting in Vietnamese, as a Vietnamese person who have been working in the tourism industry, I wouldn’t like to hear something like that!!) - Last but not least, I would be better to let the clients know at least 5 minutes before stopping at some places. Overall, I would recommend the others to use Sapa Express when they are looking for the transportation between Hanoi and Sapa.   Read Less

Very comfy seats and room for each person to be comfortable in their own space. They even gave us a little snack and bottle of ...  Read More

Very comfy seats and room for each person to be comfortable in their own space. They even gave us a little snack and bottle of water. The breaks came at just the right times too!  Read Less