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Fakespot Review Analyzer Report

HP SmartFriend 247 Tech Support 1-Month Service

HP SmartFriend 247 Tech Support 1-Month Service

Sold by HP

In category Electronics


Fakespot Review Grade

F
Our analysis detected 75.0% low quality reviews


Analyzed on:Sep 6, 2018
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Red point

Tread lightly, this product may contain a major number of unreliable or low quality reviews!

0.054848

Analysis overview

Our engine has analyzed and discovered that 25.0% of the reviews are reliable.
This product had a total of 48 reviews on Sep 6 2018.
How are reviewers describing this item?
first and through.
Our engine has profiled the reviewer patterns and has determined that there is high deception involved.

Reviews summary

For the premium members that pay for that added maybe the wait times aren't so bad otherwise be prepared wait and wait and wait

Best wait time was 30 minute worst was 3 hrs before i gave up

Just know hp smartfriend has multiple levels



Review Count

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Price Track

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Unreliable Reviewer
Aderyn
Reviewer Analysis:
✓ Overwhelming amount of positive reviews
✓ Correlation with other fake reviewers' profile data and language.
✓ Large number of reviews created on the same date.

Unreliable Reviewer
AmazonFan
Reviewer Analysis:
✓ Overwhelming amount of positive reviews
✓ Correlation with other fake reviewers' profile data and language.

Unreliable Reviewer
C. Hill
Reviewer Analysis:
✓ Overwhelming amount of positive reviews
✓ Language utilizes many superlatives or is suspiciously positive
✓ Correlation with other fake reviewers' profile data and language.


[["hp", 65], ["computer", 55], ["service", 46], ["support", 37], ["problem", 35], ["smartfriend", 34], ["tech", 33], ["from", 31], ["time", 26], ["windows", 24], ["help", 24], ["issues", 24], ["about", 21], ["call", 21], ["like", 21], ["back", 20], ["issue", 18], ["their", 18], ["first", 18], ["how", 17], ["through", 17], ["who", 17], ["called", 17], ["pc", 16], ["need", 16], ["great", 16], ["new", 15], ["people", 15], ["told", 15], ["month", 15], ["work", 14], ["someone", 14], ["device", 13], ["card", 13], ["access", 13], ["number", 13], ["took", 12], ["didn't", 12], ["hours", 11], ["printer", 11], ["technician", 10], ["computers", 10], ["fix", 10], ["laptop", 10], ["problems", 10], ["system", 10], ["most", 10], ["times", 10], ["boot", 9], ["minutes", 9], ["another", 9], ["different", 9], ["rep", 9], ["able", 9], ["refund", 9], ["calls", 9], ["might", 9], ["know", 9], ["having", 8], ["phone", 8], ["purchase", 8], ["resolve", 8], ["other", 8], ["well", 8], ["said", 8]]

Fakespot Review Grade

F
Our analysis detected 75.0% low quality reviews




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