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Fakespot Review Analyzer Report

HP SmartFriend 247 Tech Support 1-Month Service

HP SmartFriend 247 Tech Support 1-Month Service

Sold by HP

In category Electronics


Fakespot Review Grade

F
Our analysis detected 60.0% low quality reviews


Analyzed on:Mar 21, 2017
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There are indications of unreliable/low quality reviews. You be the judge.

0.45.00.0

Analysis overview

Our engine has analyzed and discovered that 40.0% of the reviews are reliable.
This product had a total of 45 reviews on Mar 21 2017.
Interesting tidbit: the most used word by reviewers is computer.
How are reviewers describing this item?
through, good, great, first and new.
Our engine has profiled the reviewer patterns and has determined that there is high deception involved.

Reviews summary

They could not fix any of the problems and instead of offering either a refund or productive and efficient solution, they told me to purchase additional products instead

The operator stayed on the phone for 20 minutes and for the whole time all he did was ask me to turn off my computer and turn it back on



Review Count

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Price Track

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Unreliable Reviewer
C. Hill
Reviewer Analysis:
✓ Overwhelming amount of positive reviews
✓ Correlation with other fake reviewers' profile data and language.

Unreliable Reviewer
Amazon Customer
Reviewer Analysis:
✓ Overwhelming amount of positive reviews
✓ Correlation with other fake reviewers' profile data and language.
✓ Large number of reviews created on the same date.

Unreliable Reviewer
Ohstacy--Blog of Comfort Blogger, WTF: Wheres the Faith on Wordpress
Reviewer Analysis:
✓ Overwhelming amount of positive reviews
✓ Correlation with other fake reviewers' profile data and language.


[["computer", 68], ["hp", 61], ["support", 53], ["service", 45], ["tech", 37], ["problem", 37], ["smartfriend", 31], ["from", 31], ["help", 28], ["windows", 27], ["time", 27], ["issues", 24], ["card", 22], ["about", 22], ["call", 21], ["through", 20], ["pc", 20], ["like", 20], ["back", 20], ["their", 20], ["good", 19], ["great", 18], ["month", 18], ["first", 18], ["new", 17], ["who", 17], ["how", 17], ["issue", 16], ["technician", 16], ["need", 16], ["device", 14], ["people", 14], ["phone", 14], ["plan", 13], ["didn't", 13], ["access", 13], ["work", 13], ["problems", 13], ["someone", 12], ["number", 12], ["computers", 12], ["called", 12], ["took", 12], ["most", 11], ["other", 11], ["ask", 11], ["hours", 10], ["fix", 10], ["know", 9], ["using", 9], ["person", 9], ["still", 9], ["getting", 9], ["boot", 9], ["having", 9], ["software", 9], ["told", 9], ["different", 8], ["things", 8], ["days", 8], ["idea", 8], ["gift", 8], ["family", 8], ["may", 8], ["spoke", 8]]

Fakespot Review Grade

F
Our analysis detected 60.0% low quality reviews




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