Posted by a reviewer on Amazon

When i received it it seemed to have really highend material yet this was an illusion

Posted by a reviewer on Amazon

I traveled miami to barcelona when i received my bag in barcelona the luggage casing cracked substantially around one of the wheels which made almost impossible to roll

Posted by a reviewer on Amazon

If it were a car would be considered total loss

Posted by a reviewer on Amazon

I highly do not recommend buying this bag

Posted by a reviewer on Amazon

A real shame i really tried to give it a chance because i truly liked it

Posted by a reviewer on Amazon

However i have only made 4 trips with it and the side handle has failed

Posted by a reviewer on Amazon

I contacted herschel about purchasing a replacement handle and they told me to contact the airline

Posted by a reviewer on Amazon

Their response was basically “nope sorry”