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Overview
  • How are reviewers describing this item?
    great, good and most.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has determined that the review content quality is high and informative.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 23 reviews as of our last analysis date on Oct 5 2016.
Reviews Summary

An excellent, thoughtful, well-written, and well-reasoned book, customer experience for dummies will teach you something valuable about customer experience regardless of your level of experience


If you have customers, you should read this book


What does this book teach about customer experience? but, of course, its not so great when you are busy with your day job and you deal with problems in haste


Reading this book made me think of two recent customer experiences that i had

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