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Pros & Cons
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Pros

A good study guide, but it won't take you all the way. I have 6 years experience working in it helpdesk/troubleshooting role. Before anyone retorts with'stop being lazy and just read it yourself' or whatnot, i like to have these books verbally read wh...  Read More

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Highlights
The algorithms used to provide these results are constantly improving. These results might change.

Price


Came in new and it is very informative, additionally, the price is worth it since books like this one tend to be more expensive.

Positive Review

Competitiveness


Overall though, it's a great resource for the price.

Positive Review
Overview
  • How are reviewers describing this item?
    good, great, pass, material and better.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 781 reviews as of our last analysis date on Apr 24 2022.
Details

BETA

The algorithms used to provide these results are constantly improving. These results might change.

Most positive reviewquestion

Came in new and it is very informative, additionally, the price is worth it since books like this one tend to be more expensive.


Helpful Insights

BETA

The algorithms used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    When i play this on my echo dot, it only reads up until page after 'performance based questions' right before the initial assessment tests at the beginning and just stops.


    Posted by a reviewer on Amazon

    On page 1411, they say that if you are being physically assaulted by a customer, not to call for help because that might make them angry.


    Posted by a reviewer on Amazon

    It seems like the very end of this book may just have missed a little editing.


    Posted by a reviewer on Amazon

    The tracking status said delivered to the individual but i didn't get it.


    Posted by a reviewer on Amazon

    Studied from it for 6 hours a day everyday for 2 months and failed the exam.


    Posted by a reviewer on Amazon

    Each source has their own emphases and blind-spots, so it's important to use more than one so you can get better context and perspective and see what is a recurring themes overlap and what is a one off, or what one source missed.


    Posted by a reviewer on Amazon

    It covers both 1001 and 1002 exam for the a+ certificate.

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