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Pros & Cons
Pros
Once all hooked up it seems to work beautifully.
Catgenie 120 contains a chip that catalogues every wash cycle. Even if you physically refill the cartridge (like you can totally do do previous models) supplies last a long time. The app is increadable.
When a cat does it’s business is stanks! Thank you catgenie for giving us back a relaxed and generally positive experience owning cats. The door is now *-eyed from him pushing through it.
Catgenie's sani solution traps cat box odor. Litter drying process is quieter and cats can see basement door/stairs. It's natural for wet poop to smell, it's only a factor of how bad i will smell.
Our catgenie takes about 35-40 minutes to clean the litter box and does a fantastic job at it. I disassemble and detail clean the whole thing about once a year or more often. Here is a video i shot showing a complete cycle.
Cons
The concept behind the cat genie is great, but the cost to maintain the washable pellets, sanatizer and buying another machine, is a very large expense. The device registers the cartridge as being empty despite it being full of liquid.
The pick-up scooper grill only works if your cat has large poops. It stinks up my entire house whenever it runs. Cats waddle in dry poop.
Then they charge you 20+ dollars for each refill. Oh and somehow the chemical cleaner is not ok to ship so they automatically charge you for that and deny the return then they also charge you a restock fee.
The handle does not pick up the *, it breaks them in parts. Even when i incentivize them to use it and eliminated all other options they often unintentionally miss the box leaving poop spilling over the side and onto the floor. It is a gagging type ev... Read More
Relegating your products to landfill on your whim is insane. Product is just horrible quality.
Highlights
Quality
This thing is great set it and forget it for months
Just replace cartridges run a maintenance now and then and refill granules as needed
I feel a company charging so much for a product should not be nickel and diming us for components advertised as the core unit
The scooper arm got bent and i need a replacement for and can’t get one so i’m disappointed in it haven’t been able to use it f... Read More
Price
I was hesitant to purchase this because of the price but it has been great so far
Its an expensive piece of equipment that while not problem free has nonetheless been an absolute win for my household
The price has jumped from 279 from the first time we purchased to now over 500 and i will still buy it
Oct 2022 i finally paid the almost 500 for the cat genie a
Shipping
Also we live in western pennsylvania and everything we order from the company through amazon comes super quickly
I have saved so much money by having this device and when i need product it comes quickly
In fact the ai came in only a day or so after i ordered and it was on ground shipping
She was super patient with me im not super technically inclined and we got the problem resolved quickly
Packaging/appearance
You will get tracking of the granules outside of the box no matter what you use to catch the granules
Finally jumped in an empty box grabbed my arm when i reached to console him and pooped in my hand
Hoping the scent of poop in the box even washed attracted them to poop in the box
But don’t loose heart…i brought out the old box and set it next to the genie
Competitiveness
So if youve got the cats and the means and the means to continue to buy cartridges the catgenie is basically the best thing ever
Overview
- How are reviewers describing this item?
clean. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 699 reviews as of our last analysis date on Feb 15 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
One cat would alert me when the unit needed cleaning by pooping in front of it
Posted by a reviewer on Amazon
This device requires care and needs to be placed in a separate room that has ventilation
Posted by a reviewer on Amazon
The scooper arm got bent and i need a replacement for and can’t get one so i’m disappointed in it haven’t been able to use it for nine months now
Posted by a reviewer on Amazon
I used the technique of putting the old litter box next to the cat genie and not cleaning the old box
Posted by a reviewer on Amazon
The big claw coming down to scrape and wack
Posted by a reviewer on Amazon
He was scared out of his mind and wouldn’t even go in the room with it
Posted by a reviewer on Amazon
I was heart broken it was my fault
Posted by a reviewer on Amazon
He didn’t go the bathroom for 3 days the
Review Count History
Price History
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