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Highlights
Quality
Although i feel like a complete slob now i am so pleased with this product
We couldnt be more pleased with the customer service or product
Did not receive a remote control with the product
The service is a huge seller for me they are committed to the product
Shipping
We mailed bob back for servicing at no charge to us beyond shipping and they mailed us back a newer model
Called customer service and they scheduled a check up free shipping there and back
Packaging/appearance
I was also impressed with the packaging easy startup and instruction manual
The thought and care that went into the product and its presentation just jumps out
Competitiveness
I have family that have a much more expensive competitor brand and the bobsweep has way more features and works better
For christmas he bought me a bobsweep
Some of the competitors was the larger capacity of the dustbin thats proven to be a good decision
I bought a bobsweep pet thru groupon for abt 200 oct
Overview
- How are reviewers describing this item?
great, clean, stuck, new and little. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1587.
- Previous analysis of this listing was an D grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 45.0% of the reviews are reliable.
- This product had a total of 824 reviews as of our last analysis date on Mar 16 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Unfortunately two years later bob started to act up as any older vacuum will so i reached out to customer service since it seemed i was at the tailend of my warranty
Posted by a reviewer on Amazon
The entire team from the moment i first called was extremely helpful—first attempting to help me save on costs by helping me try to fix the vacuum myself at home using bob’s selfdiagnostic abilities and then since my bob was not responding giving me all the options available for getting it repaired under my warranty
Posted by a reviewer on Amazon
Bob is great and i would’ve given him 4 stars only because he was not immortal
Posted by a reviewer on Amazon
Bob was displaying an error code so adam walked me through a diagnosis process and the problem was quickly resolved with a better cleaning of the machine on my part
Posted by a reviewer on Amazon
Bobsweep gets caught on rugs and gets stuck sometimes but we expected that
Posted by a reviewer on Amazon
The mop attachment isnt that great for large rooms
Posted by a reviewer on Amazon
Not the novelty item i thought it would be and im glad we got it
Posted by a reviewer on Amazon
Just before the year was up bob started having problems
Review Count History
Price History
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