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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

The AI used to provide these results are constantly improving. These results might change.

Cons

Never have i been lied to so much by a company's customer service, let alone mocked after treating the agent with dignity and respect. Amazon/asurion directs you to complete a claim by calling asurion. Their wording is misleading and ended up being a ...  Read More

If you can't make a claim, then it changes from extended warranty to scam. When i put in the order number, it shows what was purchased. It specifically states that it will cover certain damage in the description of when i purchased the overage.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Have purchased this protection plan on my items and finally had to use it and all went smooth and better than expected


Easy to use and takes up little space


We bought our item back in 2020 and it failed due to electrical malfunction


My espresso machine conked out after 4 months

Price


I received my complete purchase price as a refund


My refund was an amazon gift card in the amount of purchase price of the coffee maker


The microwave value was placed on the amazon gift card so i could right away purchase a replacement microwave


Always insure things too expensive to fix or throw away

Shipping


Was easy to place claim and was prompt withpayout


Talking with asurian it was a very quick and smooth transaction


I was sent a free shipping label


They paid for the return shipping so i didnt have to find a way to get rid of it

Packaging/appearance


Packaged it up and drove it to ups

Competitiveness


Lets face it most insurance companies dont have the best reputation


I purchased same coffee maker and another asurion warranty


I do have it on other purchases from other companies and they have been great on taking care of my problems

Overview

  • How are reviewers describing this item?
    easy, sent, quick, received and full.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has determined that the review content quality is high and informative.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 9,194 reviews as of our last analysis date on Feb 6 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    My espresso machine conked out after 4 months


    Posted by a reviewer on Amazon

    At first i went on the asurion website and got the runaround34talk to the seller about a warranty34 and i couldnt find the seller so i couldnt do that


    Posted by a reviewer on Amazon

    Finally i got someone on the phone and got a full refundthey even had ups pick up the machine at their expense


    Posted by a reviewer on Amazon

    I purchased an asurion 4 year plan in november of 2019 for a sous vide water heater


    Posted by a reviewer on Amazon

    Well 2 months before the plan expired my heater failed


    Posted by a reviewer on Amazon

    I almost forgot i had the plan


    Posted by a reviewer on Amazon

    I notified asurion and they walked me through the steps necessary to get my product back to them and sent me a prepaid ups label for the return

Review Count History
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Price History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.