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Pros & Cons
Cons
Never have i been lied to so much by a company's customer service, let alone mocked after treating the agent with dignity and respect. Amazon/asurion directs you to complete a claim by calling asurion. Their wording is misleading and ended up being a ... Read More
If you can't make a claim, then it changes from extended warranty to scam. When i put in the order number, it shows what was purchased. It specifically states that it will cover certain damage in the description of when i purchased the overage.
Highlights
Quality
Have purchased this protection plan on my items and finally had to use it and all went smooth and better than expected
Easy to use and takes up little space
We bought our item back in 2020 and it failed due to electrical malfunction
My espresso machine conked out after 4 months
Price
I received my complete purchase price as a refund
My refund was an amazon gift card in the amount of purchase price of the coffee maker
The microwave value was placed on the amazon gift card so i could right away purchase a replacement microwave
Always insure things too expensive to fix or throw away
Shipping
Was easy to place claim and was prompt withpayout
Talking with asurian it was a very quick and smooth transaction
I was sent a free shipping label
They paid for the return shipping so i didnt have to find a way to get rid of it
Packaging/appearance
Packaged it up and drove it to ups
Competitiveness
Lets face it most insurance companies dont have the best reputation
I purchased same coffee maker and another asurion warranty
I do have it on other purchases from other companies and they have been great on taking care of my problems
Overview
- How are reviewers describing this item?
easy, sent, quick, received and full. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 9,194 reviews as of our last analysis date on Feb 6 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
My espresso machine conked out after 4 months
Posted by a reviewer on Amazon
At first i went on the asurion website and got the runaround34talk to the seller about a warranty34 and i couldnt find the seller so i couldnt do that
Posted by a reviewer on Amazon
Finally i got someone on the phone and got a full refundthey even had ups pick up the machine at their expense
Posted by a reviewer on Amazon
I purchased an asurion 4 year plan in november of 2019 for a sous vide water heater
Posted by a reviewer on Amazon
Well 2 months before the plan expired my heater failed
Posted by a reviewer on Amazon
I almost forgot i had the plan
Posted by a reviewer on Amazon
I notified asurion and they walked me through the steps necessary to get my product back to them and sent me a prepaid ups label for the return
Review Count History
Price History
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