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Highlights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Quality


Very pleased with the quality and service.

Positive Review

Have used the arris surfboard for years as a replacement for the xfinity modems, and have had no problem with this product.

Positive Review

Unit works well, took a phone call to time warner/spectrum to resolve connectivity issue on their end.

Negative Review

I'm not disappointed with the quality at all, but i'll be running higher internet speeds that exceed this device's capabilities now.

Neutral Review

I waited a while to review this product.

Neutral Review

Packaging/appearance


Product as described opend ( unused, retail packaging )

Neutral Review

Competitiveness


Much better than the one supplied by my cable company.

Positive Review

I bought this for use with comcast so i didn't have to pay their rental fees.

Neutral Review
Overview
  • How are reviewers describing this item?
    new, good and great.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 32603.
  • Previous analysis of this listing was an D grade.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 12,339 reviews as of our last analysis date on Oct 29 2020.
Details

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Most positive reviewquestion

Much better than the one supplied by my cable company.

Least positive reviewquestion

unit works well, took a phone call to time warner/spectrum to resolve connectivity issue on their end.


Helpful Insights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    It didn't give me 350mbps speeds, unfortunately, but it did get the job done around 260mbps with 25mbps upload.


    Posted by a reviewer on Amazon

    Their tech support originally said it isn't compatible but that's a lie.


    Posted by a reviewer on Amazon

    I insisted and escalated so someone who knew tech support could properly add it to my account.


    Posted by a reviewer on Amazon

    You must have them add it, you can't just plug it in and expect it to work.


    Posted by a reviewer on Amazon

    Unit works well, took a phone call to time warner/spectrum to resolve connectivity issue on their end.


    Posted by a reviewer on Amazon

    It took several hours and phone calls to figure out my modem had failed.


    Posted by a reviewer on Amazon

    However, i recently moved and had to change my internet provider.


    Posted by a reviewer on Amazon

    I had a lot of trouble getting the internet to work and once the technician was able to come, it turns out it was because the modem configuration was locked by my previous provider.

Review Count History
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Price History
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