Highlights
Quality
Weve had loads of different types of beans through it and are never disappointed with the taste and my other half is a proper coffeesnob
I dont really bother with the timer but that is helpful if you are organised enough to clean it after use on a morning and set it up again
Overall i think the quality of the product is pretty good
Very impressed with the combination of machine performance and customer service even if reliability still has some quirks to work out
Price
Nice price nice coffee and delivered quickly
Great coffee machine and a great price
Competitiveness
6 months later no reoccurrence but i have a spare descaler in the cupboard just in case
Instead of just complaining about it on amazon reviews i read a few reviews where customers were disgusted that andrew james to... Read More
I purchased this coffee maker directly from the manufacturer
Helpful InsightsBETA
Posted by a reviewer on Amazon
I purchased this coffee maker directly from the manufacturer
Posted by a reviewer on Amazon
Good coffee maker only design flaws overflow comes out the back of the machine
Posted by a reviewer on Amazon
These suggestions did not work so i emailed them back and received instructions on returning the machine on the 24th november
Posted by a reviewer on Amazon
The machine was returned to their couriers local agent on the afternoon of fri 25th november and i received a new machine at 5
Posted by a reviewer on Amazon
I consider this to be extraordinary service and would recommend andrew james to anyone both for the performance of the machine and their customer aftercare
Posted by a reviewer on Amazon
Also the water doesnt cover the grounds in the filter
Posted by a reviewer on Amazon
The instruction book could be better written
Posted by a reviewer on Amazon
Some of the instructions are not very clear