At this price, that is inexcusable. This thing smells like it came out of a heavy smokers house.

You're not going to rattle the rafters with it. Sound clarity is very good, and that's what we needed for our old ears.

The s60a handily eclipses the denon 216, polk signa s2 and sony htx 8500. It's still not atmos, but it outperforms the sony 8500, which does support atmos. A great example of exemplary customer service.

Sonos allows ok google to interrupt arc signal interrupts google assistant playback. Wont pair with brand new samsung tv. When i ask alexa to play music from spotify, it says this device does not support spotify playback, and yet i can play music if i...  Read More

Used new batteries, tried taking batteries out of the handset, power off/on etc. Didn't work at all most of the time. It is especially annoying when you usually turn your computer on at 5 am for work and everyone in the house was sleeping.

It fails on the registration after spinning for 2 minutes. Everything inside had been opened and then tossed back in except the remote. Ended up having to pry the case to slide it off.

I am supremely underwhelmed at the sound quality. It has decent sound quality, but about 6 months into having it im already starting to hear some distortion. My biggest complaint though are the volume and bluetooth settings.

Many of the samsung sound bars have this flaw. The only way to update firmware on the sound bar is with usb. The app is * - it's smartthings, takes time to get to the soundbar page, and also there is no widget. Seems similar issues occur on multiple s...  Read More