I'm so disgusted because tmobile won't unlock it. Returning this phone immediately.

Sprint and t-mobile are in the process of merging. Is the phone locked or unlocked? The sim card or electronic sim contain information unique to the phone.

It is easy to set up and use daily, and chock full of features. The cameras are very good, specially the main camera. The color is just *chef kiss* love it.

Video is 1,080 at 30 fps back and front. Large capacity 128gb. Back of the phone has a very fashionable design.

Biggest issue is everytime i disconnect bluetooth headphones, the internal speaker does not work and media lags on the phone until i toggle off and on the bluetooth. It constantly freezes and the process system stops working multiple times a day.

It's basically the slowest phone i've ever had. Thinking about returning the phone and checking the oneplus, motorola or samsung options in the same price range.

Customer service is one of the worst i've seen. The finger print scanner is small and awkwardly placed. It's really frustrating and if i have a smartphone that can't call, it's not worth having.