The phone is perfect.

Tracfone piggybacks off all three major carriers--t-mobile, verizon and at&t. Sprint merged with t-mobile in 2020). Love this phone.

Bought 2 so far for the grandkids. Got the most bang for the buck. Good volume from speaker.

Replaceable battery--increasingly unusual these days. Rapping the back, slightly--or opening it, and pushing in the battery better--solves.

Tracfone is a successful capitalist and more importantly saboteur. Helpline keeps disconnecting.

Took the batteries out & tried the process over 12 times. Found out that there is no sim card as mentioned in product details. Sim card appears to be damaged and very little battery life.