Very happy with this phone and amazon reconditioning. Used tweezers to remove and install my sim. Did process for facial recognition.
This phone seems to be faster bringing up apps, too. Transferring the apps from my old phone was very easy with the smart switch app.
Easy setup to trackfone. Fingerprint sensor and face recognition works well! It's easy to setup and use.
Fast shipping. Bought it for elderly mother. He loves it.
Don't have time to deal with these fatal flaws. Until this glitch is worked out, save yourself the headache and buy a different phone.