Very happy with this phone and amazon reconditioning. Used tweezers to remove and install my sim. Did process for facial recognition.

Great bargain. Works as expected. Well everyone in amazon land grab a beer or whatever your favorite refreshment is.

This is my first and last time buying refurbished.

The phone trade-in service is a total scam. The lack of * also means i can't fully switch my old phones info onto this. The only thing good is the pictures are better. Get an a series phone.

Replacement phone overheated after about 10mins after powering on. Battery dies too quickly. It shuts down at random times, tells me i can only make emergency calls often, and will regularly not send or receive texts.