After unwrapping it i noticed a piece of plastic floating around in the plastic wrap and it ended up being a piece that locks the top bar in place. Not good quality control at black and decker or their third party seller.

There’s 24 rods total to drape things across. The hanger arms are especially useful for hanging longer clothes like dresses or long pants. Multiples of jeans and sweat pants can be hung from the rods.

This drying rack is wonderful. We quit using a dryer in 2006 to cut down on fabric damage (the lint traps hold the fabric remains) as a result, it's both environmentally & economically helpful.

This item works amazing. Highly recommend. This thing is awesome.

There's no real way to lock the sides into place when you fold them up, and they sag heavily, so your * is 50/50 going to end up on the floor. Attempting to fix one pole makes 3 to 4 poles fall apart. The "steel" rods are of very bad quality, they ben...  Read More

I feel like i have to be super careful with it if i want it to last. Kind of disappointed after reading the good reviews.