It turns out that the screen itself was peeling away! The external speaker works on phone calls, but not the internal speaker. A scratch on the back glass plate.

Don’t but from this seller. From what i have read this is a poor battery life.

Great phone, easy to use, very dependable, awesome batt life. Nice and loud; even has an outdoor mode that makes it even louder for hearing impaired. Very impressed with the detailed packaging.

Constantly had to reboot just to call out and receive calls. Incoming calls go straight to voicemail until i reboot the phone. The phone is not durable.