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Overview
  • How are reviewers describing this item?
    zippy, great, said and new.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 31 reviews as of our last analysis date on Jul 27 2017.
Reviews Summary

{"reviewer_id":"45E1137037D899537F2BF93F9FF7EF6C","reviewer_name":"BrisbaneSwanny_23","review_text":"Yellowstone ? Amazing. Staying in the park ? Wonderful. The Snow Lodge ? Maybe not so good. Our stay was by far the most expensive accommodation on our US trip. Upsides - the lodge is right near the Old Faithful attractions, and certainly reflects the nature of the park in its construction, decor and commitment to sustainability. The main downside was our room - pretty tired, musty, dark. That being said, it was clean and the bed comfortable. The Snow Lodge is by no means a bad hotel - far from it - but I suppose the main challenge is managing expectations based on the high price of the hotel rooms and facilities.Check-in was slow and clunky with a new receptionist clearly unfamiliar with the system (it was the start of the season, and most of the staff including in the restaurant were new, enthusiastic but very inexperienced). The restaurant was expensive but the food was uninspiring and not good quality.\n\nWiFi is woeful in both range and speed. Whilst it may be trendy to offer an 'unplugged' experience, in this era, being connected is a normal expectation of life. Mobile coverage is also very limited to one carrier, it seems. My T-mobile didn't work.\n\nOverall, staying at Old Faithful is a marvelous experience, just don't expect a five-star hotel stay despite the 5-star price. Maybe the hotels across the car park (only open in summer) may be a different story.","review_rating":4.0,"sentiment_class":"unknown","sentiment_result":0.7678179731578947,"sentiment_breakdown":[["Yellowstone ?",["positive",0.91842747]],["Amazing.",["positive",0.9533896]],["Staying in the park ?",["positive",0.84362406]],["Wonderful.",["positive",0.94487983]],["The Snow Lodge ?",["positive",0.91098374]],["Maybe not so good.",["unknown",0.55139077]],["Our stay was by far the most expensive accommodation on our US trip.",["positive",0.9701522]],["Upsides - the lodge is right near the Old Faithful attractions, and certainly reflects the nature of the park in its construction, decor and commitment to sustainability.",["positive",0.93405885]],["The main downside was our room - pretty tired, musty, dark.",["positive",0.90905315]],["That being said, it was clean and the bed comfortable.",["positive",0.9725106]],["The Snow Lodge is by no means a bad hotel - far from it - but I suppose the main challenge is managing expectations based on the high price of the hotel rooms and facilities.",["positive",0.96458554]],["Check-in was slow and clunky with a new receptionist clearly unfamiliar with the system (it was the start of the season, and most of the staff including in the restaurant were new, enthusiastic but very inexperienced).",["unknown",0.33667913]],["The restaurant was expensive but the food was uninspiring and not good quality.",["unknown",0.71688825]],["WiFi is woeful in both range and speed.",["unknown",0.42128092]],["Whilst it may be trendy to offer an 'unplugged' experience, in this era, being connected is a normal expectation of life.",["positive",0.87930286]],["Mobile coverage is also very limited to one carrier, it seems.",["positive",0.805785]],["My T-mobile didn't work.",["negative",0.24518049]],["Overall, staying at Old Faithful is a marvelous experience, just don't expect a five-star hotel stay despite the 5-star price.",["unknown",0.47375953]],["Maybe the hotels across the car park (only open in summer) may be a different story.",["positive",0.8366095]]],"reviewer_fake_points":-120}


{"reviewer_id":"8178B0A875B25C4F5A81DED8ADAE5BA1","reviewer_name":"njpln","review_text":"We stayed mid-May for 4 nights at the cabins, and it was just right for the two of us. The cabin has heat, which we did use at night as the temperature dropped below 40. The bathroom is a bit tight, and the single sink is outside the bathroom itself.\n\nThere is a small table with 2 chairs, and two benches at the foot of each double bed. \n\nWe were only two and it might be a bit tight with 4....but most of the day is spent outside of the cabin, so it’s not a major problem. \n\nThe 2 things that would have improved the stay are clothes-hanging space a mini fridge. There are only a couple of hooks to hang clothes from. They have a space for a mini fridge in the cabinetry, too bad they don’t add one.\n\nMid May is a wonderful time in the park, lots of baby animals. However, not all roads were open and only some stores and restaurants are open. The east part of the park still had significant snow on the ground. \n\nThe location is less than a ten minute walk from Old Faithful. Please note you cannot see the geyser from the cabins...however, we walked over every day and saw it erupt at least once a day.","review_rating":5.0,"sentiment_class":"unknown","sentiment_result":0.7555603526666667,"sentiment_breakdown":[["We stayed mid-May for 4 nights at the cabins, and it was just right for the two of us.",["positive",0.9043353]],["The cabin has heat, which we did use at night as the temperature dropped below 40.",["positive",0.88443756]],["The bathroom is a bit tight, and the single sink is outside the bathroom itself.",["positive",0.88634926]],["There is a small table with 2 chairs, and two benches at the foot of each double bed.",["positive",0.859615]],["We were only two and it might be a bit tight with 4.",["unknown",0.72070694]],["but most of the day is spent outside of the cabin, so it’s not a major problem.",["positive",0.86888695]],["The 2 things that would have improved the stay are clothes-hanging space a mini fridge.",["unknown",0.46802256]],["There are only a couple of hooks to hang clothes from.",["unknown",0.5062715]],["They have a space for a mini fridge in the cabinetry, too bad they don’t add one.",["unknown",0.40594035]],["Mid May is a wonderful time in the park, lots of baby animals.",["positive",0.932808]],["However, not all roads were open and only some stores and restaurants are open.",["positive",0.8957756]],["The east part of the park still had significant snow on the ground.",["unknown",0.7663538]],["The location is less than a ten minute walk from Old Faithful.",["unknown",0.6421887]],["Please note you cannot see the geyser from the cabins.",["unknown",0.6678829]],["however, we walked over every day and saw it erupt at least once a day.",["positive",0.92383087]]],"reviewer_fake_points":-85}


{"reviewer_id":"D83D665792009EF33E77941102D7F15B","reviewer_name":"1hker1","review_text":"Booked a 'frontier cabin', the cheapest and most basic winter accommodation available. Can you say QUIET??? Loved it! private, cozy and warm - a 3 minute walk on shoveled/plowed road to main lodge (restaurant there). Kids plastic sleds were available/free so you could haul your stuff from main lodge to frontier cabin (otherwise you can carry it but convenient for bulk duffles and ski bags). Basic bathroom with small shower stall but lots of hot water, clean towels. Glad for the inroom coffee/tea maker (no mini fridge:put the champagne bottle outside to chill but bring in overnight or else risk freezing). Really enjoyed our stay, our own cottage without the noise of hotel yet convenience of meals etc.","review_rating":4.0,"sentiment_class":"positive","sentiment_result":0.95245973625,"sentiment_breakdown":[["Booked a 'frontier cabin', the cheapest and most basic winter accommodation available.",["positive",0.9595705]],["Can you say QUIET?",["positive",0.85185915]],["Loved it!",["positive",0.9426366]],["private, cozy and warm - a 3 minute walk on shoveled/plowed road to main lodge (restaurant there).",["positive",0.9856009]],["Kids plastic sleds were available/free so you could haul your stuff from main lodge to frontier cabin (otherwise you can carry it but convenient for bulk duffles and ski bags).",["positive",0.9857196]],["Basic bathroom with small shower stall but lots of hot water, clean towels.",["positive",0.9736854]],["Glad for the inroom coffee/tea maker (no mini fridge:put the champagne bottle outside to chill but bring in overnight or else risk freezing).",["positive",0.9434432]],["Really enjoyed our stay, our own cottage without the noise of hotel yet convenience of meals etc.",["positive",0.97716254]]],"reviewer_fake_points":-135}


{"reviewer_id":"3DC688D720B925A3C7EB3AB866139F43","reviewer_name":"cburni","review_text":"A v noisy room, backing onto a delivery yard where lorries were reversing before 7am the room was ok, but with no AC was v stuffy as there was only one small window. We were provided with a desk fan, but not great. Housekeeping v poor. On a 3 day stay the room wasn’t serviced fully at all: beds not made up, damp used towels left on the armchair, no refills of coffee, just not good enough for this calibre of hotel. Breakfast at the restaurant was also disappointing. Food cold, service poor - we were incorrectly charged by over 25% on the check. WiFi is v slow, as everyone comes to use it from the whole site. No offer of help with luggage on arrival or departure.","review_rating":2.0,"sentiment_class":"unknown","sentiment_result":0.40885740374999996,"sentiment_breakdown":[["A v noisy room, backing onto a delivery yard where lorries were reversing before 7am the room was ok, but with no AC was v stuffy as there was only one small window.",["unknown",0.5181625]],["We were provided with a desk fan, but not great.",["unknown",0.37325954]],["Housekeeping v poor.",["negative",0.26504493]],["On a 3 day stay the room wasn’t serviced fully at all: beds not made up, damp used towels left on the armchair, no refills of coffee, just not good enough for this calibre of hotel.",["negative",0.27161068]],["Breakfast at the restaurant was also disappointing.",["unknown",0.45774692]],["Food cold, service poor - we were incorrectly charged by over 25% on the check.",["negative",0.03383216]],["WiFi is v slow, as everyone comes to use it from the whole site.",["positive",0.8116225]],["No offer of help with luggage on arrival or departure.",["unknown",0.53958]]],"reviewer_fake_points":-40}

Review Count History
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